Business administrator

Siemens PLC; Stoke Poges; On-site; GBP 16,000 - 22,000; Full time

Job summary

A leading engineering company is seeking an apprentice in Business Administration, focusing on developing diverse skills while rotating through multiple departments. Responsibilities include providing support to sales teams, processing payments, and maintaining positive customer relationships. Successful candidates will ideally have GCSEs in English and Mathematics, plus an A Level in Business. This apprenticeship offers valuable experience and training opportunities to kickstart a rewarding career.

Qualifications

• Minimum GCSE in English Language and Mathematics (grade 4+).
• Minimum A Level in Business (grade C or above).
• Strong communication and organisational skills.

Responsibilities

• Liaising with internal and external customers through various methods.
• Providing support to sales teams and customers.
• Verifying documents for accuracy before agreements go live.
• Processing incoming payments for rentals and settlements.
• Analyzing portfolio to mitigate risk and maximize reward.

Skills

Communication skills

Attention to detail

Organisation skills

Administrative skills

Team working

Creative

Patience

Education

GCSE in English Language (grade 4+)

GCSE in Mathematics (grade 4+)

A Level in Business (grade C or above)

Job description

Year 1: Embarking on your learning journey by studying towards your Level 3 in Business Administration while rotating through various departments of Siemens Financial Services. Year 2: Continuing your rotations and learning, aiming to succeed at the End-Point Assessment.

Responsibilities

• Liaising with internal and external customers through various communication methods in response to their queries.
• Providing support to our sales teams and internal and external customers.
• Verifying documents for accuracy before new customer agreements go live.
• Processing incoming payments for rentals and settlements.
• Reviewing current and future assets and analysing our portfolio to mitigate risk and maximise reward.
• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Qualifications

• GCSE in English Language (grade 4+)
• GCSE in Mathematics (grade 4+)
• A Level in Business (grade C or above). Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
• Communication skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Creative
• Patience