Brand Ambassador & Sales Advisor – Flexible Hours

Hotel Chocolat; Shrewsbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading premium chocolate brand in Shrewsbury is seeking a dedicated customer service team member. You will excel in providing welcoming service, managing transactions, and supporting store operations, including running product tastings. The ideal candidate has retail experience and a passion for quality service. The position offers £12.54 per hour, performance incentives, and extensive staff discounts, along with flexible working arrangements.

Benefits

Hourly pay of £12.54

Incentives based on performance

50% unlimited staff discount

70% discount on hotel stays

Flexible working options

Innovative company environment

Qualifications

• Experience in a retail environment with strong customer service skills.
• Ability to manage tills and process transactions effectively.
• Knowledge of sustainability and ethical practices in retail.

Responsibilities

• Welcome customers and provide excellent service.
• Manage transaction processes and customer feedback at the till.
• Support the team in store operations and stock management.
• Run tasting sessions and product demonstrations.
• Prepare and serve drinks and snacks in the café area, if applicable.

Skills

Customer service

Retail experience

Till management

Team collaboration

Job description

A leading premium chocolate brand in Shrewsbury is seeking a dedicated customer service team member. You will excel in providing welcoming service, managing transactions, and supporting store operations, including running product tastings. The ideal candidate has retail experience and a passion for quality service. The position offers £12.54 per hour, performance incentives, and extensive staff discounts, along with flexible working arrangements.