Brand Ambassador, Premium Footwear Retail

BIRKENSTOCK; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading footwear company in the United Kingdom seeks a Customer Service Representative to enhance customer experiences and uphold product quality. The ideal candidate should have initial experience in high-quality retail, enjoy customer interactions, and display strong communication skills. As a brand ambassador, you'll represent the values of the brand and ensure products are presented attractively. Join an innovative team in a dynamic work environment where your enthusiasm for the brand can shine.

Benefits

Dynamic work environment

Design freedom

Excellent development opportunities

Qualifications

• Initial professional experience in high-quality (shoe) retail.
• Very good English skills; other languages are an advantage.
• Eager to learn and a competent contact person for customers.

Responsibilities

• Ensure an all-round successful customer experience.
• Convey the value and quality of products as a brand ambassador.
• Process daily closings and refunds using the cash register system.
• Maintain an inviting product presentation in accordance with guidelines.
• Carry out general storage tasks and replenish goods on the shop floor.

Skills

Customer service

Cash register operation

Attention to detail

Positive personality

Job description

A leading footwear company in the United Kingdom seeks a Customer Service Representative to enhance customer experiences and uphold product quality. The ideal candidate should have initial experience in high-quality retail, enjoy customer interactions, and display strong communication skills. As a brand ambassador, you'll represent the values of the brand and ensure products are presented attractively. Join an innovative team in a dynamic work environment where your enthusiasm for the brand can shine.