Block Manager

Aldwych Consulting Ltd; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A respected property management firm in North London is seeking a Block Manager to join their team. The role requires a seasoned professional with at least 5 years of experience in residential block management, strong organizational skills, and excellent communication abilities. As a Block Manager, you will be responsible for coordinating maintenance, managing leaseholder queries, and ensuring compliance across the portfolio. If you thrive in a supportive environment and take pride in delivering exceptional service, this opportunity offers stability and career progression.

Qualifications

• Minimum of 5 years' experience in residential block management.
• Strong knowledge of relevant legislation and best practices.
• Proficient in administrative tasks and reporting.

Responsibilities

• Act as the primary contact for leaseholder queries.
• Coordinate maintenance and liaise with contractors.
• Ensure compliance and conduct regular inspections.
• Manage insurance claims and licensing matters.
• Monitor contractor performance across services.

Skills

Communication skills

Organizational skills

Relationship-building

Job description

Block Manager – North London

Full-time | Permanent • £40,000 - £50,000 per annum

Are you a seasoned Block Manager looking for your next step with a company that truly values expertise, initiative, and exceptional service? Our client—a respected and forward‑thinking property management firm—is expanding and seeking a confident, proactive professional to join their thriving North London team.

This is a standout opportunity to become part of a well‑structured, reputable business that offers real long‑term stability, a supportive and collaborative environment, and a varied, engaging workload. If you take pride in delivering excellent service and building strong, positive relationships with leaseholders and contractors, you'll feel right at home.

Key Responsibilities

• Being the go‑to contact for leaseholder queries, offering clear, timely, and solutions‑focused communication.
• Coordinating reactive maintenance, carrying out inspections, liaising with contractors, and raising purchase orders.
• Overseeing insurance matters‑managing claims and ensuring remedial works run smoothly.
• Ensuring full statutory compliance across the in‑house portfolio through regular inspections and reporting.
• Managing key administrative tasks to support seamless property operations.
• Handling licensing matters such as alterations, subletting, lease variations, and liaising with solicitors as needed.
• Addressing lease breaches, working closely with legal advisors where appropriate.
• Collaborating with external managing agents on arrears, planned maintenance, and cyclical works.
• Responding efficiently to queries from managing agents and leaseholders.
• Managing sales enquiries, preparing LPE1 forms, and conducting inspections when required.
• Supporting the management of insurance arrangements across the residential portfolio.
• Monitoring contractor performance, including cleaners, gardeners, and other service providers.
• Administering Section 20 consultations, from initial notices through to project completion.
• Assisting with arrears recovery for both in‑house and externally managed properties.
• Preparing annual service charge budgets and associated reporting.
• Managing parking and garage licences within the portfolio.
• Producing clear and accurate reports on arrears, licence breaches, and major works.
• Liaising with landlords and managing agents on budgets, service charge demands, notices, and expenditure approvals.

What We're Looking For

• At least 5 years' experience in residential block management.
• Strong working knowledge of relevant legislation and best practice.
• Outstanding communication and relationship‑building skills.
• Highly organised, proactive, and confident managing multiple tasks at once.
• Comfortable working with leaseholders, contractors, solicitors, and stakeholders.
• Excellent administrative and reporting capabilities.

If you're ready to take on a rewarding role within a professional and supportive team, apply now!