Bilingual Project Manager / Readiness Coach (German)

Redzone; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading project management firm is seeking a Bilingual Project Manager / Readiness Coach (German) to oversee project implementations for clients. This role involves leading customer journeys, configuring software, and managing deployments with a strong focus on client satisfaction. The ideal candidate will have a bachelor's degree and 2-4 years of experience in project management, along with exceptional communication skills and fluency in German and English. The position is remote with up to 60% travel required.

Qualifications

• 2-4 years of experience in a similar role, focusing on client coaching.
• Understanding of Food & Beverage or Consumer Packaged Goods operations is advantageous.
• Openness to traveling within EMEA up to 60% of the time.

Responsibilities

• Lead the customer journey from project initiation to onsite coaching.
• Configure software to align with client manufacturing processes.
• Manage multiple deployments and ensure timely project delivery.

Skills

Project management

Bilingual (German and English)

Problem-solving abilities

Communication skills

Tech-savvy

Education

Bachelor’s degree in Engineering, Manufacturing, Business, or Supply Chain Management

Tools

MS Office Suite

Windows operating system

Apple operating system

Job description

Job Description

Join our dynamic team at Redzone as a Bilingual Project Manager / Readiness Coach (German) and lead the way in delivering exceptional project implementation experiences for our clients! Under the guidance of our Platform Leadership Team, you will manage the end-to-end implementation of Redzone’s solutions, working closely with customers to gather requirements, oversee configurations, and ensure a seamless transition to onsite coaching and support. Your expertise will be vital in delivering projects on time, addressing risks proactively, and driving customer satisfaction.

This is a Full-Time, Exempt, Remote role from the UK with up to 60% travel required.

Responsibilities

Customer Journey & Implementation

• Lead the customer journey from project initiation to onsite coaching, typically spanning 6-12 weeks.
• Participate in onsite success planning and readiness sessions, ensuring priority activities are completed.
• Validate systems and signals before coaching begins.

Technical Configuration & Deployment

• Configure Redzone software to align with client manufacturing processes, integrating data such as product and equipment details.
• Oversee infrastructure installation for the Visual Factory and ensure automation signals (e.g., photo eyes, machine cycles) deliver real-time data.
• Manage contractors to ensure timely, cost-effective hardware and automation setup.

Project Oversight

• Manage multiple concurrent deployments, from sales handover to onsite coaching delivery.
• Conduct weekly status calls with project teams to maintain momentum and address milestones.
• Ensure successful project delivery, culminating in a “Green Go Live” event.

Stakeholder Management

• Serve as the primary point of contact for clients, fostering strong relationships and satisfaction.
• Highlight and address risks with clients, Coaching Directors, and leadership teams.
• Document and refine project templates, training materials, and communication tools.

Ongoing Support

• Assist onsite Continuous Improvement Coaches and clients with configuration updates and automation requests.

Qualifications

Skills & Experience

• Solid understanding of shop floor operations in Food & Beverage or Consumer Packaged Goods industries would be of advantage
• Strong judgment and problem-solving abilities to navigate complex projects.
• Exceptional communication and organizational skills.
• Proven success managing or supporting software / system deployment projects of varying complexity.
• Familiarity with MS Office Suite, Windows, and Apple operating systems.
• Ability to multitask effectively in a fast-paced environment while meeting critical deadlines.
• Tech-savvy, with a strong grasp of networking, wireless systems, and software requirements.
• PLC and automation experience is a plus but not required.
• Fluent Germanand English language skills, any other language will be of advantage
• Openness to travel within EMEA up to 60% of the time

Education & Background

• Bachelor’s degree in a relevant field (e.g., Engineering, Manufacturing, Business, Supply Chain Management).
• 2-4 years of experience in a similar role, with a focus on direct client coaching and project management.

Additional Information

About QAD and QAD Redzone

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.

QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.