Beauty Advisor - Harrods

CVL Cosmetics; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury cosmetics company is seeking a Beauty Advisor for their Harrods location in London. The ideal candidate will have a polished appearance, be fluent in English and Chinese, and possess exceptional communication skills. Responsibilities include serving customers, maintaining store quality, and providing after-sales service. The role offers an attractive salary package, flexibility, and a free day for your birthday.

Benefits

Attractive salary package

Annual supply of company products

Free birthday off

Qualifications

• Experience in a retail environment, particularly in beauty.
• Strong passion for luxury products.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Serve as a brand ambassador with polished appearance.
• Demonstrate product knowledge and application techniques.
• Maintain store quality and monitor stock effectively.
• Identify customer needs and recommend products.
• Provide exceptional after-sales service.

Skills

Fluent in English

Fluent in Chinese

Detail-oriented

Excellent communication

Sales personality

Tools

POS software

Job description

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A leading company in the luxury cosmetics sector, with a presence across several European countries and headquartered in Barcelona, is seeking for a Beauty Advisor for VALMONT in Harrods - London. This role combines creative and technical expertise with a passion for luxury beauty, providing an inviting, inspiring, and personalized in-store experience that engages and delights our clients.

What do we look for in the ideal candidate?

• Serve as a brand ambassador with a polished appearance and positive attitude at all times.
• Demonstrate a commitment to learning fundamental product knowledge (features, benefits, application) and application techniques to deliver the best results for clients.
• Maintain store quality and merchandising, ensuring cleanliness, compliance with merchandising guidelines, and shelf product availability.
• Manage and monitor the stock at the counter effectively.
• Identify customer needs and recommend our skincare products based on their preferences and requirements.
• Explain product usage to customers interested in making a purchase.
• Availability to work flexible hours, including evenings, weekends, and holidays (except Christmas Day).
• Proficient use of POS software and other digital systems necessary for smooth counter operations.
• Convey passion and master the art of storytelling.
• Build connections with clients, offering solutions and high-quality after-sales service.

Your profile and soft skills should be:

• Fluent in English and Chinese.
• Highly detail-oriented and a confident, professional sales personality who embraces challenges and understands retail.
• Excellent communication skills with a strong passion for exceptional customer experience.
• Enthusiastic and passionate about luxury products.
• Previous experience in a retail environment, with a genuine interest in the beauty industry.

What do we offer?

• Attractive salary package.
• Annual supply of company products.
• Flexibility
• The day of your birthday is on our account and you will have it 100% free.