Barista (15 Hours)

Representclothing; City of Westminster; On-site; GBP 10,000 - 40,000; Part time

Job summary

A retail company in London is seeking an experienced Barista to join their team. This part-time role, requiring 15 hours a week, focuses on delivering exceptional customer service while expertly brewing coffee. Candidates should have specialty coffee experience and thrive in a team-oriented environment. This position offers a competitive pay rate of £15 per hour plus a monthly bonus.

Benefits

33 days holiday per year

Employee discount

Seasonal uniform allowance

Pension & life assurance

Qualifications

• Experience in a customer-facing environment.
• Ability to create memorable experiences for customers.
• Knowledge of coffee flavor profiles and preparation.

Responsibilities

• Ensure high levels of customer satisfaction.
• Serve coffee with perfection in texture and presentation.
• Achieve store sales goals.

Skills

Specialty coffee experience

Teamwork

Customer service excellence

Tools

ModBar

La Marzocco espresso machines

Job description

Overview

We’re looking for an experienced Barista to join our London Retail Store team.

Reporting to: Store Manager

£15 per hour + monthly bonus up to 10%

Part-time 15 hours per week. Weekend and evening availability essential.

Responsibilities

• Ensure high levels of customer satisfaction with a disciplined approach to thoughtful, personal and effective service.
• Make sure every cup of coffee is served with 100% perfection in milk texture, temperature and latte art presentation standards.
• Follow and achieve store sales goals on a monthly, quarterly and yearly basis.
• Nurture and develop VIC relationships, and conduct elevated, personal shopping appointments.
• Support the delivery and execution of store events, from 1-1 appointments to large-scale community events.
• Play an active part in elevating both front and back of house spaces through attention-to-detail, process compliance, and proactively finding opportunities to improve.
• Use of store systems, including point of sale and stockroom management.

Who You Are

• You are experienced in a customer-facing environment, thrive on teamwork, and create a memorable experience for everyone in your space. You take pride in your space and strive to make people feel at home and looked after.
• You possess specialty coffee experience, including dialling-in, espresso taste profiles and knowledge of the coffee flavour wheel. Advanced experience with ModBar, La Marzocco espresso machines, or similar.
• You want to see your team win and know how to support others to perform at a high level.
• You have an eye for quality and understand that details matter.
• You don’t believe in the status quo and seek new and creative ways to drive the business forward.
• You own your results, take responsibility for your actions, are decisive, and learn from successes and setbacks.
• You believe success comes from consistent, hard work. You show up with discipline and uphold high standards for yourself and others.
• You are mindful of your impact on yourself, your team, and the planet.

Benefits (Retail)

• 33 days holiday per year
• Employee discount
• Seasonal uniform allowance + annual personal clothing allowance
• Pension & life assurance

Location

London Store – 135 Wardour Street, London W1F 0UT