Barista

Gather & Gather UK; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in London is seeking a driven Barista to craft beautifully made drinks and deliver exceptional service. This full-time role involves preparing drinks, maintaining cleanliness, and ensuring customer satisfaction. Ideal candidates will have prior customer service experience and strong communication skills. An inclusive workplace culture is emphasized, with growth opportunities for employees.

Benefits

Great operational training and development

Life assurance scheme

Personal development opportunities

Employee Assistance Programme access

Regular social events

Holiday purchase scheme

High street discount vouchers

Free meals

Wellness facilities

Qualifications

• Previous experience in customer service is required.
• Strong communication skills and ability to build relationships.
• Hands-on experience with brewing equipment is mandatory.

Responsibilities

• Prepare blended drinks and serve high-quality food.
• Maintain cleanliness of the bar area.
• Process payments and maintain stock of mugs and plates.

Skills

Customer service experience

Communication skills

Hands-on experience with brewing equipment

Ability to work under pressure

Timekeeping and reliability

Job description

Overview

We're currently recruiting a driven Barista to help us create beautifully crafted drinks for CH&CO on a full time basis, contracted to 40 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Benefits

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers
• Free meals
• Wellness facilities

Shift pattern

Here\'s an idea of what your shift pattern will be:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat: Full-time (Days)
• Sun: Full-time (Days)

Your key responsibilities

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing CH&CO and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Barista will

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands-on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

About CH&CO and equal opportunities

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!