Bar and Restaurant Supervisor

Malmaison; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned UK hotel brand in Exeter is seeking a Bar and Restaurant Supervisor. This full-time role offers a rate of up to £13.50 and a range of generous benefits, including discounted rates for staff. The ideal candidate will have experience in a busy restaurant or bar and a passion for delivering excellent service to guests. Flexibility in working hours is essential, and opportunities for career training and progression are provided. Join a supportive team environment focused on high-quality customer experiences.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Wellness activity promotions

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Experience in a busy restaurant and/or bar.
• Ability to provide excellent customer service.
• Willingness to work flexible shifts.

Responsibilities

• Lead the restaurant and bar operations.
• Ensure smooth communication with kitchen and management.
• Deliver high-quality guest experiences.

Skills

High standards for service

Experience in busy restaurant/bar

Team communication skills

Job description

About the Location

60 Bedrooms
55-seater Bistro & Bar
3 Private Event Spaces – seating up to 65
Spa – outdoor heated pool with indoor hydro jets area, 4 x beauty rooms, small relaxation area, manicure and pedicure stations
A small city that packs a big punch, Exeter is one of the most vibrant, attractive and historically interesting cities in England. Pre‑dating the arrival of the Romans in AD 50, its history is rich and long. It offers a host of fascinating visitor attractions including unique Underground Passages, imposing Roman walls and beautiful Quayside. The hotel sits within an iconic building, formerly an Eye Infirmary, with historic walled gardens and striking architecture.

About The Role

Job title: Bar and Restaurant Supervisor, Hotel du Vin

Rate of Pay: Up to £13.50 (INC TRONC) plus Generous Company Benefits, Training & Development

Contract: Permanent / Full Time / 40hrs per week

Location: Exeter

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel du Vin.

Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails – almost as much as you do!

You will already have experience in working within a busy restaurant and/or bar and be looking for the next step in your career. You will be the face of the restaurant and bar within our hotel, help control the flow, and communicate with the Kitchen and the management team to ensure a smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be ‘The Difference’ between good and great guest experiences.

We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Hotel du Vin – we actively encourage internal development and progression, Onwards and Upwards.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities such as – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round.
• We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.