Banking Customer Advisor — Growth Path

Metro Bank; Basildon; On-site; GBP 10,000 - 40,000; Full time

Job summary

A national banking institution is seeking a dedicated individual for a full-time customer service role in Basildon. You will be responsible for building relationships with customers and ensuring their needs are met through exceptional service. The ideal candidate possesses strong attention to detail and solid computer skills. Extensive training will be provided, and there are opportunities for career advancement within the company. A competitive salary and comprehensive benefits package are also offered.

Benefits

Competitive salary

Discretionary annual bonus

Generous holiday allowance

Attractive pension scheme

Healthcare

Life assurance

Colleague discounts

Qualifications

• Ability to build effective customer relationships in a fast-paced environment.
• Maintain meticulous attention to detail, even under pressure.
• Proficient in computer skills, including a working knowledge of Microsoft Office.
• Experience in handling customer service queries is essential.

Responsibilities

• Provide exceptional service to customers and understand their needs.
• Work collaboratively in a team environment while prioritizing tasks.
• Maintain compliance with regulatory training and requirements.
• Take responsibility and prioritize customer welfare.

Skills

Customer relationship building

Attention to detail

Proficient in Microsoft Office

Customer service experience

Job description

A national banking institution is seeking a dedicated individual for a full-time customer service role in Basildon. You will be responsible for building relationships with customers and ensuring their needs are met through exceptional service. The ideal candidate possesses strong attention to detail and solid computer skills. Extensive training will be provided, and there are opportunities for career advancement within the company. A competitive salary and comprehensive benefits package are also offered.