Bank Porter

University Hospitals Sussex NHS Foundation Trust; Worthing; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare facility in Worthing is seeking team members for the Facilities Department to assist with the movement of patients and materials. The role involves supporting hospital staff and visitors while maintaining confidentiality and responding to emergencies. We're committed to fostering a diverse and inclusive workplace and offer flexible working to support work-life balance.

Benefits

Flexible working hours

Extensive wellbeing programme

Opportunities for growth and development

Qualifications

• Ability to assess Health and Risk requirements.
• Experience in a hospital or patient handling environment preferred.

Responsibilities

• Assist hospital staff and patients during challenging situations.
• Transport patients and materials within the hospital safely.
• Respond to emergency situations and assist accordingly.

Skills

Communication skills

Tact and diplomacy

Manual handling techniques

Job description

Work as a team member with a flexible approach within the Facilities Department. To provide a comprehensive service to the Hospital, undertaking scheduled and unscheduled movement of patients and materials as required for the benefits of clients, staff, relatives and visitors, complying with current legislation, and any other duties commensurate with the grading of the post.

Responsibilities

• Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
• To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
• Guide and direct visitors and deal with in a helpful and friendly manner, taking written notes of any relevant information
• To be able to communicate sensitive information using tact and diplomacy when dealing with deceased's family and friends.
• Take a role in any departmental Information Technology initiatives.
• Communicate daily with all users regarding any variation in service that may be required. Using judgement to prioritise as necessary in consultation with the Portering and Waste Supervisor.
• Assess how to safely transport hospital equipment and utilise appropriate manual handling techniques
• Ability to identify certain pieces of equipment when transferring from Equipment Library to Wards, e.g. Infusion pumps.
• Attend daily briefing meeting with the Waste and Portering Supervisor, and liaise with other Supervisors.
• Respond to the emergency Bleep for fire, medical emergency, major obstetric haemorrhage, deploying staff appropriately.
• Ability to assess Health and Risk requirements, i.e. manual handling and additional mechanical aids if necessary.

Organisational values

• At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.
• We treat our patients & staff with the same compassion & empathy we expect for ourselves. We're here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.