Bank Medical Secretary.

The Hospital of St John & St Elizabeth; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A private hospital in London is seeking an experienced Medical Secretary to provide exceptional administrative support to consultants and maintain patient records. The ideal candidate will have strong numeracy and literacy skills, qualifications in typing and medical secretarial work, and experience in private healthcare settings. Responsibilities include processing patient information and managing bookings efficiently. This role is crucial in ensuring high-quality care delivery while upholding hospital standards.

Qualifications

• Substantive secretarial experience in a private healthcare environment.
• Demonstrable experience of clerical work involving computerised systems.
• Experience in managing consultants accounts and knowledge of private medical insurers.

Responsibilities

• Process patient-related information including letters, reports, and appointments.
• Handle correspondence within required timeframes.
• Book appointments and coordinate theatre bookings as necessary.
• Manage outstanding invoices for patients and ensure prompt payment.

Skills

Numeracy and literacy skills

Typing or word processing

Knowledge of medical terminology

Attention to detail

Education

GCSE or equivalent in Mathematics and English

RSA II qualification in Typing or Word Processing

AMSPAR Advanced Diploma for Medical Secretaries - Level 3

NVQ at Level 3 or above in Business Administration

Tools

Microsoft Office applications

Audio transcription systems

Job description

We are looking for an experienced and flexible Medical Secretary to support our Consultant in the Hospital.

You would be responsible for providing an efficient administrative support to the department and Consultant on a daily basis and provide an efficient secretarial support to consultant(s) and to work closely with all internal / external departments to help deliver the exceptional service to patients. To ensure that all Hospital policies and procedures are upheld and maintained at all times.

Located in leafy St John’s Wood on the Jubilee line, minutes from Central London, our luxury private Hospital has an international reputation for providing the highest quality of care to patients and is unique in that all profits fund our onsite Hospice, St John’s.

Responsibilities

• Ensuring the timely processing of all patient related information, including clinic letters, reports, referrals, appointments, admissions, and all , general enquiries.
• Ensuring that all correspondence is handled within the required timeframes.
• To be responsible for booking all appointments and co ordinate theatre bookings as required.
• Handling any outstanding invoices for patients, insurers or third parties to ensure prompt payment.

Am I the right person for this Medical Secretary role?

• Well established numeracy and literacy skills (GCSE or equivalent, at grade C or above in Mathematics and English)
• Typing or word processing qualification at RSA II (or equivalent)
• AMSPAR Advanced Diploma for Medical Secretaries – Level 3 qualification (or equivalent)
• NVQ at level 3 or above in Business Administration (or equivalent)
• Substantive secretarial experience working in a private healthcare environment
• Demonstrable experience of clerical work involving computerised systems
• Demonstrable knowledge of medical terminology
• Demonstrable experience of using audio transcription systems
• Demonstrate experience of managing consultants accounts
• Demonstrate knowledge of private medical insurers i.e. authorisations, coding & billing
• Demonstrate a good working knowledge of windows based computer systems and be capable of using most Microsoft Office applications, particularly MS Word and Outlook
• Demonstrate ability to pay good attention to detail, reliably check and record data and identify anomalies and be able to self-check completed work