Band 3 Imaging Clerical Officer

NHS; Greater London; On-site; GBP 29,000 - 32,000; Full time

Job summary

An NHS Trust in Greater London is looking for an administration officer to provide excellent customer service and proactive support at the Community Diagnostic Centre. Responsibilities include scheduling appointments, managing patient enquiries, and ensuring data accuracy using the Radiology Information System. Successful candidates will have strong communication skills and experience in data entry, as well as the ability to work under pressure. The role offers a competitive salary and a permanent contract.

Benefits

Flexible hours

Training opportunities

Generous benefits

Qualifications

• Excellent customer service skills.
• Able to prioritise workload efficiently.
• Multi-tasking and flexibility in handling tasks.
• Ability to remain calm under pressure.

Responsibilities

• Provide proactive administrative support for the Community Diagnostic Centre.
• Schedule appointments and liaise with patients and service members.
• Ensure accurate patient data entry and manage enquiries.

Skills

Excellent customer service skills

Ability to prioritise workload

Problem-solving skills

Effective written & Verbal communication

Education

4 GCSE grades A-C or equivalent

Tools

Microsoft Office applications

Job description

Job summary

The post holder will offer World Class Care to service users, staff, colleagues being fully trained and conversant with the Radiology Information System and CRS Cerner for accurate patient data entry and enquiries.

To understand the need for timely booking of appointments and the importance of correct preparation by patients for their procedure. To notify patients of their appointments and provide appropriate information and instructions. Liaise with wards regarding correct patient preparation.

Main duties of the job

Provide an efficient, effective and proactive administrative support service for the Community Diagnostic Centre, based at Finchley Memorial Hospital, liaising with patients, Radiographers, Technicians and Service Leads.

An exciting opportunity has arisen for an administration officer with a high level of attention to detail and excellent interpersonal skills to join a newly created team supporting the development of a Community Diagnostic Hub at Finchley Memorial Hospital. The post holder will be responsible for the scheduling of appointments for a range of imaging appointments and liaising with patients and members of a multi-disciplinary team to support the effective and efficient running of the imaging service.

Finchley Memorial Community Diagnostic Centre (CDC) & Wood Green CDC, occasional requirement to attend other Royal Free London sites.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Details

• Date posted: 19 December 2025
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £29,651 to £31,312 a year Per annum Inclusive of HCAS
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 391-RFL-7631340
• Job locations: Finchley Memorial Hospital/Wood Green, Granville road, North Finchley, N12 0JE

Person specification

Essential

• Excellent customer service skills
• Able to prioritise workload
• Able to multi-task and be flexible
• Able to remain calm under pressure
• Problem solving skills
• Able to work on own initiative
• 4 GCSE grades A-C or equivalent
• Working with the Public
• Handling customer complaints
• Computer based data entry experience
• Effective written & Verbal communication

Desirable

• Proficiency in the use of Microsoft Office applications
• AMSPAR Medical Terminology (or equivalent)
• Previous work in a team based environment
• Experience in a NHS/Healthcare environment
• Cerner/Cris trained

Disclosure & Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

For further information visit UK Visas and Immigration website.

Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Royal Free London NHS Foundation Trust

Finchley Memorial Hospital/Wood Green
Granville road
North Finchley
N12 0JE

Website: https://www.royalfreelondonjobs.co.uk/