Automotive Sales Specialist

Halfords; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer in the UK is seeking an Automotive Sales Specialist in Manchester. The ideal candidate will engage with customers to provide complete motoring solutions, connecting stores and mobile experts to ensure customer satisfaction. Experience in sales and a keen interest in motoring products are essential. The company offers various employee benefits, including discounts and wellness programs.

Benefits

Store discount of 25%

Employee discount up to 50%

Health Cash Plan

Life Assurance

Cycle to Work scheme

Qualifications

• Experience in a consumer sales environment.
• Great communication skills - able to explain services simply.
• Enthusiastic, proactive, and focused on customer satisfaction.

Responsibilities

• Engage with customers and drive referrals for motoring solutions.
• Link between stores, autocentres, and mobile experts.
• Recommend solutions based on customer needs.

Skills

Sales experience

Communication skills

Customer satisfaction focus

Interest in motoring products

Job description

Overview

Do you have a background in sales and a passion for all things motoring? At Halfords, we don't just sell products - we keep Britain moving. We're looking for a motivated Automotive Sales Specialist to join our team and help customers get the very best from their vehicles. A confident and proactive salesperson, you'll be the link between our stores, autocentres, and mobile experts - driving referrals to ensure our customers receive complete motoring solutions, whether that's tyres, MOTs, servicing, or repairs. Recommending the right solution for the customer is what this role is all about, whether we can fix it in the car park, at our local Autocentre or by arranging for our Halfords Mobile Experts to fix it at the customer's home or work. Brilliant at building relationships, you'll work closely with colleagues in our Autocentre and our Halfords Mobile Expert teams to deliver a seamless customer experience. We are the UK and Ireland's leading retailer of automotive and cycling products and one of the UK's leading MOT, car service, brakes, repairs and tyres specialists. Join us and be part of our success story in getting the nation safely back on the move.

Responsibilities

• Engage with customers in a consumer sales environment and drive referrals to provide complete motoring solutions (tyres, MOTs, servicing, repairs).
• Be the link between stores, autocentres and Halfords Mobile Experts to deliver a seamless customer experience.
• Recommend the right solution for the customer and coordinate relevant service options (in-car park, Autocentre, or at customer’s home/work).

Qualifications

• Experience in a consumer sales environment.
• A keen interest in or experience of working with motoring products / services.
• Great communication skills - able to explain services in simple terms.
• Comfortable working to sales targets.
• Enthusiastic, proactive, and focused on customer satisfaction.

Benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream - financial planning app to access up to 30% of pay as you earn it
• Health Cash Plan - claim cash back towards healthcare costs and access to health and well-being services