Automotive Sales Specialist

Halfords; Chester; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading automotive retailer is seeking an Automotive Sales Specialist in Chester to provide expert advice on motoring solutions. The ideal candidate will have a background in consumer sales and a passion for vehicles. Responsibilities include driving customer referrals and collaborating with service teams to ensure comprehensive service delivery. Benefits include employee discounts, wellness programs, and a supportive work environment.

Benefits

25% store discount

Up to 50% off garage bills

Discounts on various services and products

Employee wellness programme

Life Assurance

Cycle to Work scheme

Qualifications

• Proven experience in a consumer sales environment.
• Keen interest or experience with motoring products/services.
• Excellent communication skills to explain services simply.
• Comfortable achieving sales targets.
• Enthusiastic and proactive in customer interactions.

Responsibilities

• Drive referrals and provide a seamless customer experience.
• Recommend appropriate solutions: tyres, MOTs, servicing, repairs.
• Collaborate with teams for complete motoring solutions.
• Act as the link between various services to enhance customer satisfaction.

Skills

Consumer sales experience

Interest in motoring products/services

Great communication skills

Ability to work towards sales targets

Customer satisfaction focus

Job description

Overview

Do you have a background in sales and a passion for all things motoring? At Halfords, we don't just sell products - we keep Britain moving. We're looking for a motivated Automotive Sales Specialist to join our team and help customers get the very best from their vehicles. A confident and proactive salesperson, you'll be the link between our stores, autocentres, and mobile experts - driving referrals to ensure our customers receive complete motoring solutions, whether that's tyres, MOTs, servicing, or repairs. Recommending the right solution for the customer is what this role is all about, whether we can fix it in the car park, at our local Autocentre or by arranging for our Halfords Mobile Experts to fix it at the customer's home or work. Brilliant at building relationships, you'll work closely with colleagues in our Autocentre and our Halfords Mobile Expert teams to deliver a seamless customer experience.

Responsibilities

• Drive referrals and deliver a seamless customer experience across stores, autocentres and Halfords Mobile Expert teams.
• Recommend appropriate solutions for customers, including tyres, MOTs, servicing, or repairs.
• Collaborate with Autocentre and Mobile Expert teams to ensure complete motoring solutions for customers.
• Act as the link between stores, autocentres and mobile services to build relationships and customer satisfaction.

Qualifications

• Experience in a consumer sales environment.
• A keen interest in or experience of working with motoring products / services.
• Great communication skills - able to explain services in simple terms.
• Comfortable working to sales targets.
• Enthusiastic, proactive, and focused on customer satisfaction.

Benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream - financial planning app with access to up to 30% of pay as you earn it
• Health Cash Plan - cash back towards healthcare costs

About Halfords

We are the UK and Ireland's leading retailer of automotive and cycling products and one of the UK's leading MOT, car service, brakes, repairs and tyres specialists. Join us and be part of our success story in getting the nation safely back on the move.