Automotive Parts Data Account Manager

Glen Callum Associates; Greater London; On-site; GBP 32,000 - 40,000; Full time

Job summary

An automotive technology business in Greater London is seeking an experienced Account Manager to join their team. This role involves managing relationships with large repairers, onboarding users to a new platform for improved parts ordering, and providing insights to enhance customer operations. The ideal candidate will have a strong background in customer-facing parts roles, along with a proactive and solutions-focused approach in a fast-paced environment. A competitive salary and bonus are offered, along with opportunities for career growth.

Qualifications

• Proven experience in a customer‑facing parts role.
• Background as a Parts Advisor, Assistant Manager, Area Sales, or similar within a motor factor or parts distributor.
• Strong understanding of parts identification and ordering workflows.

Responsibilities

• Manage customer relationships across large repairers.
• Onboard users, ensuring platform adoption across workflows.
• Resolve booking and parts identification queries.
• Monitor customer usage data to identify bottlenecks.
• Provide weekly insights to founders and product teams.

Skills

Customer-facing experience

Parts identification

Excel proficiency

Clear communication

Proactive problem-solving

Job description

An automotive technology business in Greater London is seeking an experienced Account Manager to join their team. This role involves managing relationships with large repairers, onboarding users to a new platform for improved parts ordering, and providing insights to enhance customer operations. The ideal candidate will have a strong background in customer-facing parts roles, along with a proactive and solutions-focused approach in a fast-paced environment. A competitive salary and bonus are offered, along with opportunities for career growth.