Automotive Parts Advisor Apprenticeship - Startin Peugeot Worcester

THOMAS STARTIN JUNR. LIMITED; United Kingdom; On-site; GBP 20,000 - 24,000; Full time

Job summary

A local Peugeot dealership is seeking an enthusiastic candidate for a Supply Chain Warehouse Operative Apprenticeship. This role offers a structured development path, focusing on identifying automotive parts, assisting customers, and maintaining inventory. Through a combination of on-the-job training and classroom learning, apprentices will gain an industry-recognized qualification while working within a dynamic environment. This is a full-time role, requiring 30 hours per week with dedicated training time.

Qualifications

• No prior experience required but examples of GCSE or equivalent are requested.

Responsibilities

• Identify and locate automotive parts using catalogues.
• Assist customers in person and via phone/email.
• Collaborate with technicians for accurate parts ordering.
• Maintain inventory levels and conduct regular audits.
• Provide technical advice and handle complaints.

Job description

At your local Peugeot dealership at Startin Group Worcester, we offer a wide selection of new and used Peugeot vehicles and a comprehensive range of after sales services. Peugeot can help you find the perfect vehicle for your needs whether you’re looking for the latest Peugeot model or a quality approved used car or van for business use. At Startin Group we offer amazing deals, regularly updated Peugeot stock, flexible finance plans, Peugeot Motability vehicles and excellent servicing deals. We provide Peugeot expertise to customers in Worcester, Worcestershire in and around the St Peters area, as well as the surrounding areas in the Midlands.

• There are lots of opportunities to develop your career within our expanding Dealer Network
• Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
• This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
• Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
• Assist customers in-person, over the phone, and via email to fulfil their parts requirements and enquiries
• Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
• Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
• Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
• Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
• Provide product recommendations, technical advice, and pricing information to customers as needed
• Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
• Uphold company policies and procedures regarding parts sales, returns, and exchanges
• Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness

Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:

• The programme typically lasts 12–14 months dependent on the career path chosen, and you'll achieve a nationally recognised qualification
• All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training centre in Coventry
• Block training is complemented by a combination of regular coaching visits from one of our experienced coaches, as well as Virtual Classroom sessions and E-Learning modules
• Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process

Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to off-the-job training.