Automotive Bodyshop Advisor: Customer Care Pro (Mon-Fri)

Perfect Placement; Hedge End; On-site; GBP 30,000 - 33,000; Full time

Job summary

An automotive repair center in the Southampton area is looking for a Bodyshop Advisor to join their busy team. The role involves communicating with customers regarding vehicle repairs, preparing job cards, and liaising with the accounts team and insurance companies. Ideal candidates will have relevant experience and exceptional communication skills. The position offers a competitive salary of £30,000 per annum, with potential earnings up to £33,000 through bonuses. The working hours are Monday to Friday, 8 am to 5 pm, with no weekends.

Benefits

Competitive salary

Opportunities for career development

Friendly, team-oriented working environment

Qualifications

• Proven experience in a customer service role or similar.
• Ability to effectively communicate with diverse customers.

Responsibilities

• Professionally communicate with customers about repair work.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated repair costs and timelines.
• Liaise with Accounts team and Insurance Companies.

Skills

Customer Focused

Excellent communicator

Familiarity with Motor Dealership Database Software

Job description

An automotive repair center in the Southampton area is looking for a Bodyshop Advisor to join their busy team. The role involves communicating with customers regarding vehicle repairs, preparing job cards, and liaising with the accounts team and insurance companies. Ideal candidates will have relevant experience and exceptional communication skills. The position offers a competitive salary of £30,000 per annum, with potential earnings up to £33,000 through bonuses. The working hours are Monday to Friday, 8 am to 5 pm, with no weekends.