Assurance Administrator

Orion Engineering Services Limited; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading engineering services firm in Glasgow is seeking an Assurance Administrator to support its Quality Control engineering team. The role involves coordinating inspection activities, managing non-conformance reporting processes, and contributing to quality management improvements. Candidates should have experience with quality management systems and a commitment to quality excellence. This position also features a succession planning opportunity towards a Management Systems Engineer role.

Qualifications

• Experience with quality management software systems.
• Knowledge of quality tools.
• Previous experience with NCR management processes.

Responsibilities

• Coordinate and schedule inspection activities.
• Support NCR process from initiation through closeout.
• Assist in the development of quality procedures.
• Maintain quality metrics and prepare reports.

Skills

Analytical abilities

Time management

Communication skills

Problem-solving

Adaptability

Tools

Quality management software

Job description

Job Title

Assurance Administrator (With Succession Opportunity)

Department

Assurance

Reports to

Manager of Assurance

Employment Type

Full-time

Job Summary

We are seeking a detail‑oriented Quality Assurance Administrator to support our Quality Control engineering team in coordinating inspection activities, managing non‑conformance report (NCR) closeout processes, and contributing to the continuous development and improvement of our quality management system. This role is also centred on a succession planning opportunity to progress to Management Systems Engineer/ Custodian.

Key Responsibilities

Inspection Activity Coordination

• Coordinate and schedule inspection activities with Quality Control engineers and production teams
• Maintain inspection calendars and ensure timely completion of quality checks
• Prepare and distribute inspection documentation and checklists
• Track inspection results and maintain accurate records
• Communicate inspection schedules and requirements to relevant stakeholders

NCR Management and Closeout

• Support the NCR process from initiation through closeout
• Track NCR status and ensure timely resolution
• Coordinate with various departments to implement corrective actions
• Maintain NCR/ MRB database and generate status reports
• Follow up on outstanding NCRs and elevate as necessary
• Verify completion of corrective actions and document closeout

Quality Management System Support

• Assist in the development, review, and revision of quality procedures and work instructions
• Support internal quality audits
• Maintain quality documentation and ensure version control
• Contribute to continuous improvement initiatives
• Help identify opportunities for process improvements
• Support training coordination for quality‑related procedures

Administrative Duties

• Maintain quality metrics and prepare regular reports
• Manage quality‑related correspondence and communications
• Support document control activities
• Assist with customer quality requirements and submissions

Experience

Experience with quality management software systems

• Knowledge of quality tools
• Previous experience with NCR management processes

Skills and Competencies

• Strong analytical and problem‑solving abilities
• Excellent time management and prioritization skills
• Ability to handle multiple projects/tasks simultaneously
• Professional communication and interpersonal skills
• Commitment to continuous improvement and quality excellence
• Adaptability and flexibility in a dynamic work environment

Diversity and Inclusion

As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.