Associate Director, Business Development (Account Management & Expansion)

Cognizant Technology Solutions; Greater London; On-site; GBP 60,000 - 100,000; Full time

Job summary

A leading global technology consulting firm is seeking an Associate Director for Business Development in Public Sector. The role involves managing key accounts, driving growth, and ensuring client satisfaction in a fast-paced environment. The ideal candidate will have experience with central government accounts, digital and cloud services, and proven success in achieving sales targets. Join a supportive, collaborative team focused on innovation and client success.

Benefits

Strong financial incentive package

Exposure to industry best practices

Supportive Healthcare Management team

Collaborative and entrepreneurial culture

Responsibilities

• Act as business owner managing day-to-day activities and P&L.
• Identify new and expansion opportunities within accounts.
• Maximize backlog and optimize resource mix for delivery.
• Ensure positive client experience through delivery excellence.

Skills

Managing and growing a portfolio

Understanding of Digital Outcomes and Specialists

Experience with Global Consulting Firms

Selling Data/AI, Cloud, Digital Engineering

Negotiating multi-million dollar deals

Achieving quarterly and yearly quotas

Job description

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Associate Director, Business Development (Account Management & Expansion) - Public Sector, Central Gov

Cognizant engineers modern businesses to improve everyday life. As one of the largest global professional services companies we help clients in the UK and Ireland modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast‑changing world. Together, we’re improving everyday life.

We focus on IoT, data & AI, software engineering and cloud the technologies that are changing the nature of business. Our global presence enables us to serve you locally.

Summary

Over the past 5 years, Cognizant has been one of the fastest growing players in the Public Sector, leveraging its market leading delivery capabilities, alongside extensive skills in digital, and cloud to help government departments implement some of the most complex and challenging programmes that are transforming the experiences of end users and citizens.

In building upon the success experienced over the last 5 years we have an exciting opportunity for an experienced Client Relationship Manager to join our Central Government team which is part of our broader Public Sector business.

At Cognizant Client Relationship Managers (CRM) are key contributors to the commercial side of Cognizant's IT and Consulting Business, acting as business owners for one or more assigned accounts, managing the day‑to‑day activities and P&L. They proactively identify new and expansion opportunities within accounts, planning for and closing the extension of existing agreements. The CRM works with delivery teams to maximise backlog, optimising the resource mix and navigating scope changes to ensure client expectations are met, working towards establishing a positive client experience through delivery excellence.

Qualifications

• Demonstrable experience of managing and growing a portfolio of Central Government aligned accounts whilst working at a Tier 1, 2 or 3 systems integrator
• Deep understanding of Digital Outcomes and Specialists (DOS), Government Cloud (G-Cloud) and other relevant frameworks that are used by Public Sector organisations.
• Experience of working for/with a Global Consulting Firm, Onshore/Offshore teams and in a quota bearing role
• Experience selling similar Service Offerings – Data/AI, Cloud, Digital Engineering, Industry and Platform Solutions, Enterprise Services, Applications Development & Maintenance, Business Process Outsourcing, and Information Technology Outsourcing.
• Demonstrated success selling and negotiating multi‑million‑dollar deals
• Demonstrated consecutive quarterly and yearly quota achievement in complex selling environments utilizing a solution selling model.

Measures

• A CRM's shared measures are margin, revenue, client satisfaction, and employee retention. CRM role‑specific measures are TCV, revenue and margin

Top Reasons to Join Our Team

• A strong financial incentive package that includes a solid base salary with an attractive variable plan.
• Wide exposure to industry, product and functional best practices; as well as world‑class teams supporting your sales pursuits.
• Supportive and strong Healthcare Management team that rewards initiative & success.
• Entrepreneurial, collaborative, and success‑oriented culture.

The Cognizant Community

We are a high calibre team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry‑based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ‑100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer: Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.