Assistant Underwriter

Arthur J. Gallagher & Co. (AJG); Liphook; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global insurance provider is seeking an Assistant Underwriter to evaluate new and renewal business. You'll make underwriting decisions according to guidelines and manage broker relationships effectively. The ideal candidate should possess knowledge of insurance principles and have GCSE qualifications in English and Mathematics. This role offers professional growth in a collaborative, supportive environment, along with a competitive salary and benefits package.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance of 4x your salary

Health cash plan or private medical insurance

Employee Stock Purchase plan

Discounted gym membership

Access to discounted vouchers

Qualifications

• Knowledge of insurance principles and practices.
• GCSE qualifications, including English and Mathematics.
• Ability to build strong relationships with brokers.

Responsibilities

• Make underwriting decisions that align with guidelines.
• Review risks and maintain strong broker relationships.
• Handle enquiries from clients through various channels.

Skills

Knowledge of insurance principles

Ability to build relationships

Proficiency in MS Office

Customer-focused communication

Attention to detail

Education

GCSE qualifications (including English and Mathematics)

CII qualification preferred

Tools

MS Office Suite

Job description

Introduction

At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you.

Overview

Join Pen Underwriting as an Assistant Underwriter and be part of a team that values collaboration, growth, and making a difference.

This is your chance to contribute to the financial success of a leading insurance provider while developing your skills in a supportive and dynamic environment.

As an Assistant Underwriter, you’ll work closely with experienced underwriters to evaluate new business and renewals.

How you’ll make an impact

• You will make underwriting decisions that align with our guidelines and ensure positive outcomes for our brokers, customers, and capacity partners.
• Your role will involve reviewing risks, handling client enquiries, and maintaining strong relationships with brokers.
• Handle new business, renewal, rating and adjustment enquiries from clients through phone call, email or digital referral.
• You will also play a key part in meeting business targets by retaining clients and converting new business opportunities.
• Actively trade with brokers in negotiations to seek opportunities to sell our products and grow our accounts.
• Generate revenue and underwriting profit for the SME and Personal lines division and Pen.
• Help deliver excellent service and grow our accounts.
• Understand policy coverage and address claims-related queries.
• Collaborate with the accounts team to resolve financial queries.
• Ensure compliance with FCA regulations and company values.

About You

• Knowledge of insurance principles and practices.
• CII qualification preferred, but not essential.
• GCSE qualifications, including English and Mathematics.
• Ability to build strong relationships with brokers and negotiate effectively.
• Proficiency in MS Office tools like Outlook, Excel, Word, and PowerPoint.
• A customer-focused approach with excellent communication skills.
• Attention to detail and the ability to identify key information for underwriting decisions.
• A proactive attitude, with the ability to manage your workload and meet deadlines.
• A collaborative mindset and a professional, approachable demeanour.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail]. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.