Assistant Store Manager - Maidstone (32 - 40 hours)

Rituals; Maidstone; On-site; GBP 100,000 - 125,000; Full time

Job summary

A popular retail brand is seeking an Assistant Store Manager for their new store in Maidstone. You will motivate your team, ensure excellent customer service, and support the Store Manager's daily activities. Ideal candidates have prior assistant management experience in retail or hospitality, strong people management skills, and a positive attitude.

Qualifications

• Prior experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Ability to encourage others and reach store goals in customer satisfaction and sales.
• Inspiring and performance-oriented attitude.

Responsibilities

• Motivate your team and provide a meaningful shopping experience.
• Act as second-in-command and support the Store Manager.
• Recruit, hire and retain a talented store team.

Skills

People management skills

Decision making

Problem-solving

Communication

Motivation

Job description

Overview

This position is for our brand new store opening in Maidstone, Kent

Address: FREMLIN WALK, MAIDSTONE

Responsibilities

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.