Assistant Store Manager

The White Company; Bath; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company in Bath is seeking an Assistant Store Manager to support operational activities and drive sales performance. You will lead a high-performance team, ensure exceptional customer service, and foster an inclusive environment. The ideal candidate will have a proven track record in retail management and team development. This position offers competitive benefits including product discounts and a discretionary bonus scheme.

Benefits

50% discount on products

25 days holiday, rising to 28

Volunteer Day

Private Medical Insurance

Life assurance after successful probation

Various discounts via Perk Place

Wagestream Money Management app

Qualifications

• Proven track record of maximising sales and profitability in a retail environment.
• Experience in coaching and developing team members.

Responsibilities

• Support the Store Manager with operational and commercial activity.
• Maximise budget sales and control costs.
• Manage the customer experience as part of the multi-channel strategy.

Skills

Leadership

Sales Maximization

Customer Service

Training and Development

Job description

Overview

Our Role As an Assistant Store Manager you will be supporting the Store Manager with all operational and commercial activity in your store, providing clear leadership in order to establish a high-performance team, that will drive sales, achieve KPIs and deliver the exceptional service to our customers that we are known for. You will naturally bring our PRIDE values to life, as a Passionate, inspiring and Resourceful leader, with a proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximise their potential and be capable of proving your knowledge and passion for The White Company.

Responsibilities

• Maximise contribution by helping to achieve budget sales and controlling costs.
• Assist Store Manager in managing store costs without jeopardising store objectives.
• Assist with training, development and motivation of staff in order to achieve highest possible levels of customer service and performance.
• Manage the customer experience as part of the TWC multi-channel strategy.

What we offer you

• 50% discount on our products
• 25 days holiday rising to 28 during service
• A Volunteer Day with a charity of your choice
• A discretionary bonus scheme may be rewarded annually, in addition to a competitive salary
• Perk Place Benefits Platform - offering a variety of discounts across wellbeing and lifestyle
• Automatic enrolment into the Group Personal Pension scheme
• Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing
• Private Medical Insurance
• Following successful probationary completion, you'll be covered by our life assurance plan
• Social - Christmas party/social events throughout the year

Equality, Diversity and Inclusion

Our Equality, Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey.

Sustainability

Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.