Assistant Service Manager Urology

Bedfordshire Hospitals NHS Foundation Trust; Luton; On-site; GBP 40,000 - 55,000; Full time

Job summary

A regional healthcare provider based in Luton is looking for an experienced Assistant Service Manager for Urology. This role involves supporting the Urology teams through a range of strategic and operational duties. The successful candidate will problem-solve management issues and ensure efficient service delivery within the department. Applicants must possess leadership and influencing skills, along with relevant healthcare experience. This is a fixed-term maternity leave contract with opportunities for professional development.

Benefits

Access to professional development programs

Supportive work environment

Qualifications

• Track record of significant continuous professional and management development.
• Experience of staff supervision and staff management.
• Experience of managing the delivery of an effective service.

Responsibilities

• Support the clinical and management team on a strategic and operational basis.
• Ensure that Group 3 services are running efficiently and effectively.
• Maintain robust systems for managing the medical workforce rotas.

Skills

Leadership and influencing skills

High level of verbal and written skills

Excellent interpersonal skills

Proficiency in use of Health Roster, iPM, ICE, Viper, Nervecentre and MediViewer

Education

Educated to degree level or equivalent experience

Further qualifications

Job description

Go back Bedfordshire Hospitals NHS Foundation Trust

Assistant Service Manager Urology

The closing date is 30 December 2025

An exciting role/opportunity has arisen for an aspiring Assistant Service Manager. This is a 12-month fixed term maternity leave contract or secondment opportunity to work alongside the Urology teams, based at Luton & Dunstable Hospital.

The post holder will be expected to undertake a wide range of duties to support the clinical and management team on a strategic and operational basis. They will be instrumental in the smooth running of the service/group, working autonomously and leading the department in its operational demands.

This role will be in direct support of the General Manager, Service Manager, Clinical Directors/Medics and Senior Nursing team within the group. It involves supporting a variety of urology pathways.

The post-holder will act as an integrated member of the Urology/Group 3 team to help provide an effective and efficient service to patients, their families and carers, and health care professionals involved in their care.

Internal applicants should ensure they have reviewed the secondment policy prior to submitting the application

Main duties of the job

To work alongside the Service Manager to ensure that Group 3 services are running efficiently and effectively on a day to day basis. To problem-solve all day to day management issues organising and ensuring appropriate cover within service.

Exercise delegated authority on behalf of the Service Manager to resolve day to day management issues within the service.

To support the medical and senior nursing team in ensuring the services run effectively.

To support the service manager in the identification, development, implementation and maintenance of service improvements.

To be able to problem solve independently seeking advice where necessary.

To be visible for the service areas acting as a point of contact for any service management queries.

To communicate with multiple MDT staff members, patients, relatives using expert levels of communication.

To maintain robust systems and processes for managing the medical workforce rotas.

To attend relevant departmental meetings and provide administrative support where required.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

Job responsibilities

Please see attached JD & PS

The post holder will be expected to undertake a wide range of duties to support the clinical and management team on a strategic and operational basis. They will be instrumental in the smooth running of the service/group, working autonomously and leading the department in its operational demands.

Person Specification

Qualifications

• Educated to degree level or equivalent experience
• Track record of significant continuous professional and management development
• Further qualifications

Experience

• Experience of staff supervision and staff management
• Recruitment & retention
• Performance Management
• Knowledge of budget management issues
• Experience of managing the delivery of an effective service
• Evidence of introducing and supporting change processes
• Experience of working in an acute environment
• Evidence of establishing, maintaining and consolidating effective working relationships with clinicians and multidisciplinary teams
• Acute NHS experience

Knowledge

• Leadership and influencing skills
• High level of verbal and written skills
• Highly motivated and ability to work independently
• Ability to respond to changing demands
• Excellent interpersonal, presentation and written communication skills
• Proficiency in use of Health Roster, iPM, ICE, Viper, Nervecentre and MediViewer

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Bedfordshire Hospitals NHS Foundation Trust