Assistant Manager (Technical)

Halfords Group PLC; Liverpool City Region; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading automotive service company is seeking an Assistant Manager in the Liverpool City Region. You will support the Centre Manager, lead a team, and ensure customer satisfaction while working hands-on in the workshop. The ideal candidate should have strong technical knowledge in vehicle maintenance and experience in management. This role offers a salary of £34,000 per annum plus bonuses and various benefits, including health plans and extensive training opportunities.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on groceries, shopping, insurance

Financial planning support via Wagestream

GP Access 24/7

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Manage customer satisfaction effectively through leadership.
• Coach, train, and develop colleagues.
• Strong technical knowledge in vehicle maintenance.

Responsibilities

• Assist Centre Manager with daily sales and customer service.
• Work alongside technicians in the workshop.
• Drive profitability while focusing on customer experience.

Skills

High levels of customer satisfaction

Coaching and training

Technical/mechanical knowledge

Workshop operations compliance

Excellent communication skills

Organisational and time management

IT proficiency

Full driving licence

Education

Level 2 or Level 3 qualification in Light Vehicle Maintenance

Tools

Set of tools

Job description

Apply now Job no: 562493
Work type: Full time
Site: Wallasey
Categories: Mechanic, Autocentre Management
Location: Merseyside
Salary: £34,000 per annum + bonus
Business Area: National Tyres and Autocare

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands‑on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long‑term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

• £34,000 per annum
• Average uncapped bonus of £7,100 per year (with potential to earn more)
• 5 days a week(This centre is closed on Sunday's)
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

What we’re looking for:

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership
• Experience in coaching, training, and developing colleagues in the moment
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
• Bring your own set of tools and put them to great use in a busy, well‑equipped workshop
• Experience of maintaining compliance with Health & Safety standards
• Excellent verbal and written communication skills
• IT proficient, with the ability and willingness to learn in‑house systems
• Strong organisational and time management skills
• Full, valid driving licence

National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.