Assistant Manager

Prezzo; Rugby; On-site; GBP 29,000 - 35,000; Full time

Job summary

A popular Italian restaurant in Rugby is looking for an Assistant Manager to oversee daily operations and deliver exceptional guest experiences. You will support the General Manager in sales and marketing efforts while ensuring compliance with operational standards. The ideal candidate will have 2-3+ years of management experience in hospitality, excellent customer service skills, and a passion for creating a welcoming environment.

Benefits

50% off food and drink

Free meals on shift

Commission schemes

Career development opportunities

Qualifications

• 2-3+ years’ experience as a manager in the Hospitality Industry.
• Comfortable working in a fast-paced environment.
• Excellent customer service skills.

Responsibilities

• Support the General Manager in driving sales and marketing.
• Oversee daily operations ensuring compliance with standards.
• Lead the restaurant in the General Manager’s absence.

Skills

Customer service skills

Organisational skills

Problem-solving skills

Interpersonal skills

Commercial awareness

Job description

Overview

Assistant Manager - Prezzo Italian. Salary £29,400 - £34,500 basic, plus tronc and bonus.

As an Assistant Manager at Prezzo Italian, you’ll be at the heart of the restaurant - working alongside your General Manager to deliver standout dining experiences and strong operational results. You’ll play a key role in uniting and supporting your team, helping everyone give their best. By building strong, trusting relationships with both guests and team members, you’ll foster a warm, welcoming environment where people feel valued and connected. Above all, you’ll take pride in raising the bar—leading with heart, championing high standards, and making sure every guest leaves feeling genuinely cared for.

How we work

• Respond quickly to challenges, keeping service and performance on track.
• Make every guest interaction personal and memorable.
• Use insight and problem-solving to support business success.
• Stay aligned with your team and GM on daily goals and priorities.

Our Person

• Celebrate team achievements to cultivate motivation and recognition.
• Recruit, train, and develop talent with structured onboarding and growth plans.
• Support retention and career progression through coaching and performance reviews.
• Apply People policies fairly and consistently.
• Promote an inclusive, collaborative culture across all teams.
• Train and empower the team to deliver exceptional service with strong menu knowledge.
• Lead pre-shift briefings to align on updates, targets, and priorities.
• Handle guest feedback professionally, resolving concerns proactively.
• Support team to engage with guests, creating a warm and welcoming atmosphere.
• Support the General Manager in driving sales, marketing, and community engagement.
• Maximise restaurant capacity through efficient table management while upholding service standards.
• Monitor and manage financial metrics to ensure profitability.
• Assist with forecasting, budgeting, and performance target setting.
• Oversee daily operations, ensuring compliance with safety, hygiene, and audit standards.
• Maintain top cleanliness, presentation, and atmosphere to meet brand standards.
• Lead the restaurant in the General Manager’s absence.
• Develop future leaders, developing internal growth.
• Proactively solve operational challenges for smooth service.

Experience We Value

• 2-3+ years’ experience as a manager in the Hospitality Industry.
• Comfortable working in a fast paced and growing business.
• Expert at organisation, prioritising, multi-tasking, and meeting tight deadlines.
• Commercially astute with experience of setting and delivering against targets.
• Excellent customer service skills.
• Commercial awareness.
• Previous experience in similar role with good knowledge of health & safety, food safety and employee relations matters.
• Good interpersonal and communication skills.
• Problem-solving skills, being able to prioritise and show initiative.
• Good organisational skills and computer literacy.
• Ability to promote mutual respect and teamwork and develop teams.
• Ability to embrace change, always maintaining a positive outlook.

Prezzo Perks

• TRONC and Commission Schemes – earn more as you drive success!
• 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
• Your birthday off!
• Employee Assistance Programme & GP appointment helpline.
• Grow with us - Career development opportunities & internal progression pathways.

Apply Now! Whether you’re starting or looking to grow your career, apply today and be part of the Prezzo family!