Assistant Manager

Young's Pubs; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality-focused pub company is looking for a passionate Assistant Manager to develop alongside the General Manager at their venue in Burnham Market, England. This hands-on role involves supporting day-to-day operations and ensuring exceptional guest experiences. Ideal candidates will have experience in food-led environments and a strong focus on customer service. The position offers opportunities for personal growth through internal mentoring and development programs. The company also provides competitive perks like discounts, meals, and a pension scheme.

Benefits

Access to Career Pathway with development towards GM

Fully funded apprenticeships and training courses

20% discount in all Young's Pubs

30% discount on overnight stays

Access to Share Save Scheme

Free Meals

28 Days holiday per year

Company Pension Scheme

Qualifications

• Motivated and experienced Assistant Manager with a passion for exceptional customer service.
• Pro-active approach to team management and training.

Responsibilities

• Support the General Manager in day-to-day operations.
• Lead and train the team to ensure exceptional service standards.
• Manage the operations of the pub's 47 bedrooms.

Skills

Experience in Customer Service

Passion for hospitality

Job description

We are looking for a passionate, hands‑on Assistant Manager who wants to develop themselves alongside out experienced General Manager for the Hoste Arms in Burnham Market. You'll be supporting the General Manager in all aspects of day‑to‑day operations - leading service on the floor and ensuring exceptional standards, leading and training the team, managing our 47 bedrooms and and making sure every visit to the Hoste is a memorable experience for our guests.

The majority of our General Manager appointments come from internal candidates, and we're proud to offer in‑house mentoring, clear development pathways and external training opportunities to support your growth. The ideal candidate has experience working as an assistant manager in food‑led destination businesses, is people‑focused, and passionate about offering exceptional hospitality. They are someone who has a GM mindset and is looking for that final bit of development before becoming a General Manager themselves, and the experience they will get working in the Hoste will absolutely set them up for further success in their career.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Skills

• Experience in Customer Service
• Passion for hospitality