Assistant Manager

Mitchells and Butlers – South West; Bournemouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent hospitality group in Bournemouth is seeking an Assistant Manager to support daily operations and enhance guest experiences. You will champion brand standards, lead the team, and support the General Manager. Successful candidates will have experience in team management and a passion for hospitality. The role offers plenty of opportunities for personal growth and a culture of inclusion among a team dedicated to exceptional service.

Benefits

33% discount across all brands

25 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Qualifications

• Previous experience in managing a team is required.
• Passion for hospitality is essential.
• Ability to give great service as a role model.
• Excellent communication skills.

Responsibilities

• Champion brand standards and ensure guest & team safety.
• Support General Manager in day-to-day business.
• Lead the team to deliver outstanding guest experiences.
• Guide training and development within the team.

Skills

Team management

Customer service

Communication

Hospitality passion

Job description

As Assistant Manager at Mitchells & Butlers, the heart of hospitality. With over 1,600 businesses we’re the home of some of the nation's favourite restaurants, bustling bars, cosy country pubs and the local you didn’t know we owned. Think of a brand for any occasion, we’re all about providing moments to remember. If you’re passionate about hospitality, we want to hear from you, you’ll bring your experience to the table. From the moment you step through the door, you lead by example. You'll pull everything together to make sure our guests, and teams, have a great time.

WHAT’S IN IT FOR ME?

• You will be part of something much bigger than Join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 businesses we’re the home of some of the nation's favourite restaurants, bustling bars, cosy country pubs and the local you didn’t know we owned. Think of a brand for any occasion, we’re all about providing moments to remember. If you’re passionate about hospitality, we want to hear from you.. As part of Mitchells & Butlers, we are a 40,000 strong team with over 13 brands, the opportunities are endless.
• With Mitchells & Butlers, your first role isn’t usually your last. Last year, we promoted over 150 Assistant Managers to General Managers
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.

On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

• Be a champion of brand standards & ensure guest & team safety at all times
• Support the General Manager in the day to day running of the business
• Lead the team to deliver moments that WOW our guest, keeping them coming back
• Be the role model and guide training and development within the team

WHAT DO I NEED?

• Have previous experience and confidence in managing a team
• Have a passion for hospitality (if you know, you know!)
• Be a role model of giving great service
• Be a good communicator
• Be ready for anything the day throws at you (not literally)

At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and team work which are essential to delivering great guest experiences.Join us and be a part of a great team.