Assistant Lettings Manager

Spicerhaart; City Of London; On-site; GBP 45,000 - 55,000; Full time

Job summary

A dynamic property services firm is seeking an ambitious Assistant Branch Manager in Croydon, London. In this role, you'll drive performance, build strong client relationships, and support the Branch Manager. You will oversee property viewings, negotiate offers, and ensure compliance with health and safety standards. Ideal candidates will have excellent communication skills, a full UK driving licence, and experience leading a team. The role offers a competitive salary, uncapped commission, and extensive training opportunities.

Benefits

£45,000-£55,000 OTE

Uncapped commission

A company car

30 days annual leave

Continued training and development

Employee Assistance Programme

Company Pension Scheme

Opportunity for Incentive Trip

Qualifications

• Experience leading others in a professional environment.
• Ability to work under own initiative.
• An understanding of current legislation related to Residential Lettings.

Responsibilities

• Liaising with prospective tenants and arranging property viewings.
• Marketing properties to tenants utilizing various marketing skills.
• Developing and maintaining strong relationships with Landlords and Tenants.

Skills

Team spirit

Outstanding customer service

Attention to detail

Strong IT skills

Good telephone manner

Education

Full UK Driving Licence

Job description

Overview

haart Croydon is seeking an ambitious Assistant Branch Manager to support the operation of our high-energy, busy branch and make an impact in one of London's most vibrant property markets. You will be responsible for driving performance, building strong client relationships, and supporting the Branch Manager in achieving exceptional results. With award-winning training, clear progression, and a dynamic team, your success starts here.

A day in the life of an Assistant Branch Manager at haart Estate Agents in Croydon:

Responsibilities

• Liaising with prospective tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Marketing properties to tenants utilizing various marketing skills
• Developing and maintaining strong relationships with Landlords and Tenants
• Assisting the teams to successfully achieve KPIs
• Providing support to your colleagues in your manager’s absence
• Focusing on generating new and repeat business
• Canvassing the local area
• Ensuring properties adhere to health and safety standards
• Ensuring your colleagues and the business remain risk‑averse and follow the highest compliance standards for all regulatory bodies. If you are looking for an exciting career where you feel part of something bigger and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

Qualifications & Experience

• Full UK Driving Licence for a manual vehicle
• Works well with others to create a team spirit and an enjoyable working environment
• Experience leading others in a professional environment
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail
• An understanding of current legislation related to Residential Lettings

Benefits

• £45,000-£55,000 OTE
• Uncapped commission
• A guaranteed commission for two months whilst you build your pipeline
• A company car
• 30 days annual leave (includes bank holidays)
• Continued training as you grow and develop within your role
• Fully‑funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
• Employee Assistance Programme (24/7 access to our confidential helpline)
• Eye care
• Employee Referral Bonus
• Company Pension Scheme
• Personal ‘Talk Time’ with our CEOs
• Opportunity to earn a place in the CEO Exclusive Achievers Club
• Opportunity to earn a place on the plane for the Spicerhaart Annual Incentive Trip
• Eligibility for our annual black‑tie Elevate Awards, in categories related to your role

Additional Requirements

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• Evidence of your right to work in the UK, in the form of: Passport/Birth Certificate, Proof of Address, National Insurance, and Drivers Licence Check

https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what’s more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

Spicerhaart is a forces‑friendly company offering many Estate Agency roles to those considering leaving the forces.