Assistant General Manager - Bowling Leisure Centre

Flow Recruitment; London; On-site; GBP 28,000 - 34,000; Full time

Job summary

An opportunity for a highly motivated Assistant Manager at a leading client in the leisure sector. You will play a key role in delivering high standards and customer service while developing your team. The position offers competitive salary and bonuses, as well as excellent career development opportunities.

Benefits

Bonus scheme allowing extra £1 per hour

40-hour contract with additional pay for extra shifts

Outperformance bonus based on centre profits

50% off food while working

Optional pension plan

28 days holiday

Additional days holiday with length of service

One in four weekends off

Ongoing training and development

Free bowling/game vouchers monthly

30% discount off food and drink for friends

Employee Assistance Programme access

Well-being training support

Healthcare cash plan option

Financial long service awards

£15 donation to Barnardo’s upon induction

Enhanced parental leave benefits

Flexible working arrangements

Qualifications

• Minimum of twelve months’ management experience in a fast paced, customer-facing environment.
• Evidence of inspiring and developing large teams.
• Passionate about customer service.

Responsibilities

• Coaching and mentoring the team on shift.
• Ensuring the centre is a safe and fun environment for customers.
• Delivering financial targets and service standards.

Skills

Customer Service

Team Leadership

Ability to Work Nights and Weekends

Ambition for Success

Job description

Are you ahighly motivatedandambitious manager?

Are you looking for an employer that willinvest in you and develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.

The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.

Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.

To be successful you should have:

• a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry

• be passionate about customer service

• evidence of inspiring and developing large teams

• be willing to work nights and weekends

• have ambition for success

Join our client as an Assistant Manager, in return you’ll get:

• an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme

• 40-hour contract, plus additional pay for any extra shifts you work

• the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly

• 50% off food when you are working

• optional pension plan

• 28 days holiday

• earn additional days holiday with length of service, up to five days

• one in four weekends off

• ongoing training and development, with the opportunity to fast track your career

• free bowling / golf game vouchers every month

• 30% discount off food and drink for you and up to five friends

• access to our clients Employee Assistance Programme (EAP) for you and your family

• well-being training to support you in the workplace

• opportunity to join the healthcare cash plan

• financial long service awards

• a £15 donation to Barnardo’s when you complete your induction

• enhanced maternity, paternity, adoption, and shared parental leave benefits

• flexible working, allowing you to have the perfect work life blend