Assistant General Manager

The Ivy Collection; Chester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A renowned dining establishment in Chester is seeking a highly motivated Assistant General Manager to support restaurant management and ensure exceptional guest experiences. This role requires a minimum of 2 years of experience in a similar position, strong leadership skills, and a passion for customer service. The successful candidate will oversee daily operations, manage budgets, and lead the team to maintain high standards. This position also includes various benefits, including competitive pay and career development opportunities.

Benefits

Competitive Industry pay

50% Staff discount

Gift voucher for career anniversaries

Career Development and Training

Free food and drinks

Extra holiday allowance

Guaranteed Birthday day off

Access to retail discounts

Qualifications

• A minimum of 2 years experience in a managerial role.
• Strong leadership abilities to inspire and lead a team.
• Exceptional service orientation to wow guests.
• Excellent communication skills in English.

Responsibilities

• Support daily restaurant management and take charge in the GM's absence.
• Oversee strategic planning and budget management.
• Lead and motivate the restaurant team for stability and loyalty.
• Deliver the highest standard of guest service consistently.

Skills

Leadership Skills

Customer Service

Team Player

Fluency in English

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

After a year of strong growth in 2025, we are delighted to begin 2026 with the launch of our newest restaurant in Chester.

At The Ivy Collection, we combine elegant dining with vibrant hospitality to create standout experiences across the UK and beyond.

We're searching for a passionate Assistant General Manager

Benefits & Rewards:

• Competitive Industry pay (based on salary & Tronc)
• Additionally, all managers receive an element of variable tronc
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• You can take your Birthday as a day off - Guaranteed!
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Your key responsibilities as Assistant General Manager:

• Support the General Manager in the day-to-day management of the restaurant, taking full responsibility in their absence.
• Maintain responsibility for the overall strategic planning, development, and success of the restaurant together with the General Manager and Head Chef
• Assume responsibility for budget management, including the management of direct and indirect costs.
• Maintain responsibility for leading, inspiring, and motivating the restaurant team to achieve stability, productivity, and loyalty.
• To consistently act as a role-model in delivering the highest standard of guest service.

About you:

• You have 2 years + experience in this position
• You have strong leadership skills and the confidence to lead the team
• You love to wow guests with exceptional service
• You have excellent English language skills
• You are a real team player
• You are friendly and professional with plenty of charisma and flair

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.