Assistant Cafe Manager - Costa

Compass Group UK & Ireland; Portsmouth; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading catering company in Portsmouth is seeking an experienced Assistant Cafe Manager to oversee operations at a major High Street brand. The role includes team management, ensuring exceptional customer service, and supporting career development. Ideal candidates will have relevant experience and strong communication skills.

Benefits

Competitive pay

Learning and development opportunities

Great working environment

Qualifications

• Previous experience in a similar role.
• Experience managing teams.
• Passion for exceptional customer service.

Responsibilities

• Liaising between the team and manager.
• Motivating the team to keep everyone on task.
• Managing inventories and monitoring budgets.
• Processing payments and managing tills.
• Supporting and training team members.
• Maintaining a positive brand image.

Skills

Exceptional customer service

Team management

Excellent communication skills

Organisational skills

Motivation and ambition

Job description

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Job Introduction

We're currently recruiting a dedicated Assistant Cafe Manager to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 40 hours per week.

As a Assistant Cafe Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Costa? Here's what you need to know before applying:

Your key responsibilities will include:

• Liaising between the team and manager to ensure we continually exceed expectations
• Motivating the team to keep everyone on task
• Assisting the manager with managing inventories, monitoring budgets and implementing action plans
• Managing the tills and processing payments
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Assisting with paperwork when required
• Representing Compass Group UK&I and maintaining a positive brand image

Our ideal Assistant Cafe Manager will:

• Be passionate about exceptional customer service
• Have previous experience in a similar role
• Have experience managing teams
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2008/41541001/52730643/WJ #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!