Arrhythmia Team Administrator

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Plymouth; On-site; GBP 24,000 - 27,000; Part time

Job summary

A leading healthcare institution in Plymouth is seeking a detail-oriented secretarial and administrative support professional for their Arrhythmia Care team. This part-time role requires NVQ level 3 in business administration or equivalent experience, along with excellent communication skills. Responsibilities include managing administration systems and providing support to coordinators. The role is ideal for individuals with strong typing skills and a background in secretarial work, while also offering the chance to contribute to effective patient care.

Qualifications

• Previous demonstrable secretarial experience required.
• Demonstrable experience of audio transcription is necessary.
• Typing to OCR 3 standard or above is desirable.

Responsibilities

• Manage specific departmental and patient administration systems.
• Provide secretarial support to the Arrhythmia Care Co-ordinators.
• Ensure accurate and timely delivery of messages for the team.

Skills

Excellent communication skills

Ability to accurately touch type

Familiarity with word processors and spreadsheet packages

Education

NVQ level 3 in business administration or related subject

Tools

Word processors

Database packages

Spreadsheet packages

Job description

Job Summary

To provide a comprehensive secretarial and administration service to the Arrhythmia Care Co-ordinators in an efficient and timely manner. This post is part of a professional multi-skilled team working across the clinical and administration services.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and ‘At Risk’ status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

• The key responsibilities of this role are the effective and efficient management of specific departmental and patient administration systems, ensuring strict adherence and compliance to all Trust Policies and procedures.
• Responsible to undertake the role of secretary and administration support, to the Arrhythmia Care Co-ordinators.

About Us

• The key responsibilities of this role are the effective and efficient management of specific departmental and patient administration systems, ensuring strict adherence and compliance to all Trust Policies and procedures.
• Responsible to undertake the role of secretary and administration support, to the Arrhythmia Care Co-ordinators.

Details

Date posted: 24 December 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 a year Per Annum Pro Rata

Contract: Permanent

Working pattern: Part-time

Reference number: 216-LH-M7601376-A

Job locations: Cardiology Service Line, Terence Lewis Level 9 Derriford Hospital, Derriford Road Pymouth PL6 8DH

Job Description

1. Following the introduction of digital dictation technology to take responsibility for clinic admin preparation and distribution in a timely and effective manner.
2. Responsible for the full secretarial and administrative service to the Arrhythmia Care Co-ordinators
3. Take appropriate action with regard to telephone calls from parents/carers of patients, GPs and other agencies using initiative, within broad guidelines outlined by the Arrhythmia Care Co-ordinaotrs/ Service Line Cluster Manager.
4. Ensure accurate messages are taken for the team and delivered in timely manner.
5. Prioritise own workload.
6. Maintain an up-to-date diary for the clinical team, liaising with external and internal contacts and organisations as necessary.
7. Sorting and dealing with all correspondence and keeping a satisfactory record and filing system to ensure swift retrieval of information.
8. Provide administrative support to the Arrhythmia Care Co-ordinators in respect of work relating to teaching, research, NHS medical reports, charities and publications, including organising meetings, agendas and minutes.
9. Assist with the improvement and presentation of data collection using appropriate computer software to achieve effective results.
10. Ensure effective communication with all members of a multi-disciplinary team.

For further details please see the attached JD & PS

Person Specification

Essential

• NVQ level 3 in either business administration or related subject or equivalent demonstrable experience

Desirable

• Typing to OCR 3 (or above) standard or equivalent demonstrable experience
• Recognised medical secretary qualification and/or equivalent

Knowledge & Experience

• Previous demonstrable secretarial experience
• Previous demonstrable experience in the use of word processors/data base/spreadsheet packages
• Demonstrable experience of audio transcription

Aptitude & Abilities

• Ability to accurately touch type
• Excellent communication and interpersonal skills
• Good communication skills, written and verbal, with ability to demonstrate fluency, clarity and effectiveness at all levels

Desirable

• Understanding the Trust's waiting list policy within the work place

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name: University Hospitals Plymouth NHS Trust

Address: Cardiology Service Line, Terence Lewis Level 9 Derriford Hospital, Derriford Road Pymouth PL6 8DH

Employer's website: https://www.plymouthhospitals.nhs.uk/

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