Area Planner

ZipRecruiter; City Of London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A property management firm is seeking a Repairs Planner in North and North West London. Responsibilities include managing operatives' diaries, planning repairs, and liaising with tenants. Ideal candidates have previous planning or customer service experience, GCSEs, and proficient IT skills. This role offers an hourly rate between £20.00 and £22.00.

Qualifications

• Experience with Housing Association or Local Authority in Planning or Scheduling.
• Background in customer service roles.
• Construction related knowledge.

Responsibilities

• Manage operatives diaries.
• Plan repairs for inspections and emergencies.
• Book appointments and allocate work to operatives.

Skills

Excellent communication

Strong organisational skills

Proficient IT skills

Customer service focus

Education

GCSEs at Grade C or above including Mathematics and English

Tools

Microsoft Excel

Microsoft Word

Database systems (Connect / Northgate / DRS)

Job description

Overview

MMP Consultancy are looking to recruit Repairs Planners, based in North and North West London on an ongoing basis.

Hourly Rate: £20.00 - £22.00 Per Hour

Responsibilities

• Manage operatives diaries.
• Plan repairs works for pre- and post-inspection, reactive and emergency repairs.
• Prioritise emergency works.
• Book appointments and allocate works to the available operatives, following works from start through to completion.
• Ensure all relevant data is updated on a timely basis.
• Liaise with tenants and operatives to arrange repairs.
• Communicate any concerns about work quality and ensure operatives have the right materials to complete their work.
• Take part in meetings, supervision, and training as requested by the manager.

Experience / Qualifications

• Previous experience of working with a Housing Association / Local Authority or contractor in either a Planning, Scheduling or Customer Service capacity.
• Excellent communicator, with strong organisational skills.
• GCSEs at Grade C or above including Mathematics and English.
• Proficient IT skills including use of Microsoft Excel and Word.
• Proven background in a customer service focused environment.
• Experience of using database systems (Connect / Northgate / DRS).
• Construction related knowledge.