Area Cleaning Manager

Glen Cleaning Ltd; Birmingham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local cleaning service provider is looking for an experienced Area Cleaning Manager to oversee daily operations in Birmingham. This role involves managing a portfolio of prestige sites, ensuring compliance with health and safety standards, and maintaining client satisfaction. The ideal candidate will have at least 2 years of experience in a similar role, excellent people management skills, and a full UK driving licence. The position is part-time and requires in-person attendance.

Qualifications

• Minimum of 2 years' experience in a similar role within the cleaning industry.
• Full UK driving licence and willingness to undergo enhanced DBS check.
• 5-year checkable work history required.

Responsibilities

• Manage health & safety of cleaning staff.
• Resolve client issues professionally and timely.
• Conduct training for new starters and current staff.
• Ensure client satisfaction and performance management.
• Manage audits to maintain cleanliness and safety standards.

Skills

Customer service skills

People management

Time management

HR processes

IT skills

Job description

Due to continued growth, Glen Group Ltd is looking to recruit an experienced Area Cleaning Manager based in the Birmingham area, overseeing the daily operations of a portfolio of prestige sites.

Current Locations

M40-M6 -M42 - M1 (Leicester)

About the role

The main duties of this role will include:

• Health & Safety management of cleaning staff.
• Resolving issues raised by the client in a professional and timely manner.
• Training of new starters and refresher training for the current team.
• Client liaison to ensure satisfaction ensuring service delivery in accordance with SLA
• Performance management of staff
• Recruitment
• Payroll
• PAT Testing and training
• Proactive Cover planning/Cleaning (hands on)
• Lead and advise the team in managing absence and holiday records including sickness and annual leave for all colleagues.
• Carry out and manage audits to ensure high standards of cleanliness and safe environment is always evident throughout the sites.
• Ensure adequate quality performance measures (KPI’s/SLA’s) are adhered to and any non-compliance is resolved in a professional manner with clear plans and next steps visible to all.
• Ensure strict compliance to the Data Protection Act, GDPR and associated regulations.

About you

You will hold a minimum of 2 years’ experience in a similar role within the cleaning industry and possess excellent customer service and people management skills. With an ability to manage your own time, to visits sites and staff who work early and late. Experience of HR/disciplinary processes and reasonable IT skills.

You will also hold a full UK driving licence and be willing to undergo and pass an enhanced DBS check. A BPSS clearance will also be required and applied for. A 5 year checkable work history is required.

This is an exciting opportunity for a passionate person to join our growing team.

Job Types: Part-time, Permanent

Work Location: In person