Apprentice Battery Workshop Technician

Airbus; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading aerospace service provider in Greater London seeks a passionate technical apprentice to join their Operations team. The role involves providing customer support, coordinating tasks with clients, and engaging in aircraft maintenance activities. Ideal candidates will have a BTEC diploma in Engineering and a proactive, adaptable personality. The apprenticeship includes training, offering a pathway to career development in a supportive, team-oriented environment. Competitive benefits and a good work-life balance are also provided.

Benefits

Good pension contribution

Training and career development opportunities

Qualifications

• Must have a BTEC diploma in Engineering.
• Experience in working on Aircraft component maintenance is appreciated.
• Training provided for specific skills like SAP Super User.

Responsibilities

• Provide front-line customer support.
• Liaise with clients to coordinate forecast against manpower.
• Communicate with workshop staff and assist as necessary.

Skills

Computer literate

Knowledge of Excel

Excellent communication skills

Ability to work under pressure

Teamwork

Understanding of health & safety

Education

BTEC diploma in Engineering (Mechanical or electromechanical)

Job description

A great opportunity has raised within Satair UK (an Airbus Service Company) to develop yourself and your career.

We are looking for an enthusiastic and passionate person with a technical mind-set. If that’s you, joining the Operations team of Satair UK will allow you to develop technical and customer services skills while playing a key role in our Maintenance Component Organisation.

What this job is

As a technical apprentice you will be at the core of our operations, participating in the end-to-end process for Batteries maintenance.

Key Responsibilities

• Front line customer support
• Continuously liaise with clients to coordinate forecast to plan against current manpower
• Continuous communication with workshop staff & instruct as necessary
• Distribute technical quotations & periodic follow up
• Produce all workshop shipping documentation and arrange shipment as per customer requirements
• Invoice all workshop orders
• Generate reports on a daily / monthly basis (internal/external)
• Control warranty logs
• Resolve and communicate customer complaints
• Chase overdue payments with accounts
• Assist in workshop activities during staff shortages
• Serve pricing negotiations (Small Businesses)
• Maintain an organized and up-to-date Workshop data management system
• Distribute communications to the team regarding changes to processes and documentation
• Handle ad‑hoc duties

Skills & Abilities You Will Learn

• SAP Super User (ERP Repair)
• Consignor Status 1-7 (Training provided by the company)
• Career path as Certifying Staff
• Part 145 accreditations

What We Are Looking For

• Must be computer literate; knowledge of Excel required and Google environment
• Must be able to work under pressure and take initiative
• Must be decisive, accurate and dependable
• Excellent communication skills with clear spoken English
• Able to work flexibly within a team, giving and asking for support as needed
• Able to follow procedures & instructions
• Able to demonstrate a good understanding of health & safety
• Able to understand the importance of punctuality and the impact that absence has on team effectiveness

Skills & Qualifications

• BTEC diploma in Engineering (Mechanical or electromechanical)
• Experience in working on Aircraft component maintenance (ATA C3, C6, C8)

About Us

Satair UK is part of the Satair Group (an Airbus Services Company) with more than 1100 employees worldwide in more than 10 locations. We are a global specialist in aircraft component maintenance.

What We Offer

• Opportunity to join a small team with a family feel supported by a global multinational company.
• Good pension contribution
• Training and career development opportunities
• Discover life at Satair
• The culture at Satair

Contract Type: Apprenticeship

Experience Level: Entry Level

Job Family: Production means/Maintenance

Employment Type: Full‑Time

Vacancy: 1

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is and always has been committed to equal opportunities for all. As such we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to.
At Airbus we support you to work, connect and collaborate more easily and flexibly. Wherever possible we foster flexible working arrangements to stimulate innovative thinking.