Application Support Engineer FTC

Erin Associates; Leeds; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

A technology support firm in the UK is seeking an experienced Application Support Engineer for a 3-month fixed term contract. The role involves managing application and system issues, monitoring systems, and collaborating with stakeholders to ensure optimal performance. While most work is remote, there will be monthly travel to Leeds for meetings. Ideal candidates will have experience with Dynamics 365 and strong SQL skills, along with a commitment to best practices in application support. Competitive salary range of £32,000 - £37,000 plus benefits and bonuses is offered.

Benefits

Up to 20% bonus

30 days holidays + bank holidays

6% employer pension contribution

Flexible working opportunities

Personal development opportunities

Qualifications

• Proven experience supporting applications, systems, and integrations.
• Experience with Dynamics 365 and CRM is essential.
• Strong SQL skills are necessary for the role.

Responsibilities

• Work with key stakeholders to ensure seamless delivery of the product suite.
• Resolve application and system issues.
• Monitor systems and manage upgrades and changes.

Skills

Supporting applications

Dynamics 365 / Dynamics CRM

SQL

ITIL Service Management

Documentation experience

Content Management Systems

Job description

Application Support Engineer FTC – Remote

3-Month Fixed Term Contract

£32,000 - £37,000 + bonuses, 35-hour work week and great benefits

This profitable and growing organisation requires an experienced Application Support Engineer, to join an established support team that has responsibility for managing application and system issues, monitoring systems, implementing upgrades/changes, and improving processes.

As an Application Support Engineer, you will take charge of supported systems, ensuring their optimal performance whilst supporting and training staff to ensure best practices are followed.

Whilst most of the work will be done from home, there will be the expectation to travel to Leeds once per month for company meetings. Candidates who live more than 30 miles away can expense this travel.

This role will initially be for a 3-Month Fixed Term Contract. Candidates wanting to discuss daily rate options can also be considered.

Package : 35-hour work week

Up to 20% bonus

30 days holidays + bank holidays (plus buy and sell 5 more days)

6% employer pension contribution and much more.

Flexible working opportunities

Personal development opportunities

Responsibilities

• Work with key stakeholders to ensure seamless delivery of the product suite.
• Resolve application and system issues.
• Monitor systems.
• Manage system upgrades and changes.
• Supplier management

Planning and implementing system upgrades and changes alongside third-party suppliers.

Experience

• Proven experience supporting applications, systems and integrations.
• Dynamics 365 / Dynamics CRM.
• SQL.
• ITIL Service Management.
• Documentation experience.
• Experience with Content Management Systems would be beneficial.

The company has an excellent reputation within its sector and has shown consistent growth year-on-year. They promote a healthy work-life balance and regularly rank amongst the most flexible companies to work for in the UK. They have also recently been recognised in the top 50 UK employers for gender equality.

Contact – Millie Ellis

Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process.

Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy