Application Support Analyst

Head Resourcing Ltd; City of Edinburgh; On-site; GBP 45,000 - 52,000; Full time

Job summary

A global manufacturing business in Scotland is seeking an Application Support Analyst to join its established IT team. The role involves providing technical support for ERP applications, particularly Oracle EBS and SAP Concur. Ideal candidates will have relevant experience, and the opportunity to grow within a family-run business comes with a competitive salary and on-call pay.

Qualifications

• Experience with ERP systems, specifically Oracle EBS and SAP Concur.
• Oracle SQL and PL/SQL understanding preferred.
• Familiarity with data flows between systems and ETL processes.

Responsibilities

• Provide day-to-day technical support for software applications.
• Participate in emergency support on-call rota.

Skills

Understanding of ERP Systems - Oracle EBS preferred

Understanding of SAP Concur

Oracle SQL

Ability to understand data flows and ETL processes

Tools

Power Apps

Power BI

Job description

Application Support Analyst

£45,000 + on-call

Head Resourcing is pleased to be working with a global manufacturing business with facilities across Europe, Australia, and the United States as they look to hire a talented Application Support Analyst. Our client is headquartered in Scotland and are a proud family run business with a strong IT team in which you can grow and develop.

The successful candidate will provide day-to-day technical support for software applications across our client's business. These are mainly, but not limited to, Oracle E-business suite and SAP Concur (Invoices and Expenses). While prior knowledge in these applications is strongly preferred, experience of similar applications will be considered. In this role you will also be part of an emergency support on call rota.

Required Skills:

• Understanding of ERP Systems - Oracle EBS preferred
• Understanding of SAP Concur - ideally with a focus on invoices and expenses
• Oracle SQL - PL/SQL understanding is also beneficial
• Ability to understand and investigate data flows between systems - ETL processes

Nice to have skills:

• Knowledge of Power Apps and Power BI
• ITIL

This is a great opportunity to join an established team within a household name. If the role sounds of interest, please apply for a confidential chat to find out more.