Airport Passenger Services Agent (Part-Time)

Swissport; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading airport services provider is seeking a Customer Service Agent at Manchester Airport. You will assist passengers throughout their journey, handling inquiries and ensuring compliance with regulations. The ideal candidate has customer service experience and strong communication skills. This part-time role requires flexibility to work shifts, including weekends. Competitive hourly pay and benefits included.

Benefits

Access to Employee Assistance Programme

Comprehensive training

Free onsite parking

Employee discounts

Retirement savings plan

Career advancement opportunities

Qualifications

• Prior experience in customer service, hospitality, or related fields is advantageous.
• Excellent communication skills, both verbal and written, with proficiency in English.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Greet passengers and provide friendly assistance.
• Handle inquiries regarding flight schedules.
• Resolve passenger concerns effectively.

Skills

Customer service experience

Communication skills

Problem-solving abilities

Attention to detail

Job description

A leading airport services provider is seeking a Customer Service Agent at Manchester Airport. You will assist passengers throughout their journey, handling inquiries and ensuring compliance with regulations. The ideal candidate has customer service experience and strong communication skills. This part-time role requires flexibility to work shifts, including weekends. Competitive hourly pay and benefits included.