Airport Luggage Porter & Customer Service Specialist

ARL SERVICES UK LTD; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent airport services company is seeking a dedicated Porter for Stansted Airport. This full-time role involves escorting luggage for departing and returning guests, ensuring excellent customer service throughout the process. Candidates should have a positive attitude and be physically fit, with necessary identification and security training qualifications. The position offers a pay rate of £12.21 per hour and requires in-person work predominantly at the airport.

Qualifications

• Experience in a customer-facing role preferred.
• A current and valid ID/passport/Visa is mandatory.
• Proof of NI Number (NI Card, P45 or P60) required.

Responsibilities

• Escort luggage from departure forecourt to the check-in desk.
• Meet guests and take luggage from the carousel to transport.

Skills

Good Positive Attitude

Excellent customer service skills

Physically fit and able to lift heavy loads

Education

General Security Awareness Training Required (GSAT)

Manual Handling Training

CRC

Job description

A prominent airport services company is seeking a dedicated Porter for Stansted Airport. This full-time role involves escorting luggage for departing and returning guests, ensuring excellent customer service throughout the process. Candidates should have a positive attitude and be physically fit, with necessary identification and security training qualifications. The position offers a pay rate of £12.21 per hour and requires in-person work predominantly at the airport.