Airline Ops Excellence Lead: OTP & Lean Analytics

TUI Cruises GmbH; Luton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading cruise company is seeking an Airline Operations Performance Specialist to enhance operational efficiency and performance. This role involves developing dashboards, executing continuous improvement projects, and collaborating across departments to drive operational excellence. Candidates should have experience in airline operations, strong analytical skills, and knowledge of Lean methodologies. The company embraces a hybrid working model, offering flexibility and a commitment to inclusion.

Benefits

Attractive remuneration

Generous travel benefits

Flexible working environment

Extensive health & well-being support

Discretionary bonus schemes

Qualifications

• Experience in post‑event analysis and resilience planning.
• Knowledge of regulatory and safety frameworks (e.g., EASA, UK CAA).
• Experience in training and capability development.

Responsibilities

• Develop and maintain dashboards to monitor operational performance and provide insights.
• Execute continuous improvement projects using Lean tools.
• Conduct operational debriefs and integrate lessons learned.

Skills

Experience in airline operations and performance management

Strong analytical skills

KPI frameworks and Tableau

Microsoft Excel

Familiarity with Lean and Six Sigma

Effective communication skills

Tools

Tableau

Microsoft Excel

Job description

A leading cruise company is seeking an Airline Operations Performance Specialist to enhance operational efficiency and performance. This role involves developing dashboards, executing continuous improvement projects, and collaborating across departments to drive operational excellence. Candidates should have experience in airline operations, strong analytical skills, and knowledge of Lean methodologies. The company embraces a hybrid working model, offering flexibility and a commitment to inclusion.