AIGL Team Leader

PGL; Grantham; On-site; Part time

Job summary

A leading adventure provider in Grantham is seeking a Team Leader to guide a group of AIGLs, ensuring high-quality activity delivery for guests. This position offers a part-year permanent contract with competitive pay and options for accommodations and meal packages. Ideal candidates will have strong organizational skills and a passion for impacting young lives positively. With generous leave and additional benefits, this is a great opportunity for personal and professional growth.

Benefits

20 days annual leave + 8 bank holidays

Paid volunteering days

Career growth opportunities

Access to Wellbeing Hub

Family-friendly policies

Discounts at 800+ retailers

Qualifications

• Proven ability to lead teams and provide effective support.
• Strong communication and interpersonal skills.
• Experience with customer service and relationship building.

Responsibilities

• Lead and develop a team delivering engaging activities.
• Interact with guests to enhance their experience.
• Serve as main contact for parents and guardians.

Skills

Energy and drive

Respect for diversity

Customer service

Organizational skills

Communication skills

Time management

Job description

Overview

Part-Year Permanent Contract from 01/02/26 - 06/11/26. Earn £13.78 per hour. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.

Role

Make a difference as an AIGL Team Leader. This is an opportunity to take your career to the next level by leading a team of AIGLs to deliver safe, engaging, and enjoyable experiences.

Responsibilities

• Lead and develop a team, delivering activities and evening activities to ensure guests have a great time.
• Interact with children and families to create strong first impressions, understand experiences, gather feedback, problem solve, and make suggestions to the Guest Experience Manager.
• Be the main point of contact for parents and guardians of children visiting independently, and participate in overnight on-call duty as duty manager.

Requirements / Qualifications

• Able to demonstrate energy, drive and commitment.
• Ability to treat people in a fair, consistent and respectful manner and value diversity.
• Effective in developing and maintaining working relationships to ensure high levels of customer service.
• Excellent organisational skills, communication and time management.
• Passionate about making a positive difference to young lives.
• Previous experience of leading teams is desirable (but not essential).

Our values & benefits

Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.

• On top of your 20 days annual leave (+ 8 bank holidays), you’ll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday.
• A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations.
• 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program.
• Sector leading family friendly policies and a contributory pension.
• Access to our financial wellbeing platform where you can borrow or save directly from your salary.
• Free or discounted PGL breaks for your family and discounts at 800+ retailers.

For a full Job Description and Personal Specification please contact us.

For enquiries specific to this role, please email [e-mail]

We hire the best talent and value a diverse, inclusive team; we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.