Admissions Host — Create Magical Visitor Moments

WarnerMedia; Remote; GBP 10,000 - 40,000; Part time

Job summary

A major entertainment company in the United Kingdom is looking for an Admissions Host for the Warner Bros. Studio Tour London. The role involves engaging visitors, managing cloakrooms, and enhancing the overall experience. Ideal candidates should possess a background in customer service and familiarity with the Harry Potter series. This position requires teamwork and a proactive approach to visitor engagement, ensuring a memorable experience for guests.

Benefits

£12.60 per hour

28 days holiday (pro-rata)

GymPass or access to the on-site gym

Staff discounts

Free on-site staff car parking

Complimentary staff shuttle bus

Option to join pension and private healthcare schemes

Qualifications

• Experience in a visitor-focused or retail environment.
• Ability to adapt to new situations within a public-facing role.
• Understanding of the Harry Potter film series.

Responsibilities

• Engage and assist visitors during their Studio Tour experience.
• Manage cloakrooms and information desks.
• Handle cash and operate the Galaxy ticketing system.

Skills

Customer service

Teamwork

Public interaction

Influencing skills

Professional telephone manner

Job description

A major entertainment company in the United Kingdom is looking for an Admissions Host for the Warner Bros. Studio Tour London. The role involves engaging visitors, managing cloakrooms, and enhancing the overall experience. Ideal candidates should possess a background in customer service and familiarity with the Harry Potter series. This position requires teamwork and a proactive approach to visitor engagement, ensuring a memorable experience for guests.