Administrator (Sports Entertainment Company)

VanRath; Belfast; On-site; GBP 26,000; Full time

Job summary

A reputable recruitment agency is seeking an Administrator for Sports & Live Events to join a friendly team in Belfast's Titanic Quarter. The role involves coordinating operational tasks, maintaining customer records, and providing excellent service. Ideal candidates will be organised, detail-oriented, and have a passion for sports. This position offers a salary of £26,000 with additional benefits such as free parking and private medical insurance. An office-based role from Monday to Friday, it is perfect for someone looking to thrive in a fast-paced environment.

Benefits

Free parking

Private medical insurance

Hotel discounts

Qualifications

• Exceptionally organised with strong attention to detail.
• Confident communicator with a customer-first approach.
• Experience with website updates is a plus.

Responsibilities

• Coordinate daily operational tasks and contribute to process improvements.
• Deliver friendly, timely support to customers and internal teams.
• Maintain accurate, GDPR-compliant customer records.

Skills

Organisational skills

Customer service

Digital systems proficiency

Attention to detail

Teamwork

Job description

VANRATH are delighted to be partnering with a highly reputable client with the Recruitment of an Administrator (Sports & Live Events) to join a growing and friendly team based in Belfast at their Titanic Quarter Location.

Location: Belfast, Titanic Quarter (office-based only)

Hours: Monday - Friday - Permanent

Salary & Benefits: £26,000, free parking, private medical, hotel discounts

Role Overview

We are seeking an Operations Administrator to support the smooth running of a busy Sports travel and Sports events organisation. This role is ideal for someone who thrives in a structured environment, enjoys delivering excellent service, and is confident managing data, order fulfilment, and administrative processes. A genuine interest in sports, concerts, or live entertainment will be a great advantage.

Key Responsibilities

• Coordinate daily operational tasks and contribute to process improvements
• Deliver friendly, timely support to customers and internal teams
• Maintain accurate, GDPR-compliant customer records and documentation
• Oversee order dispatch and manage communication with clients
• Support project work, after-sales processes, and general admin duties
• Update website content and assist with light front-end tasks
• Work collaboratively across the business to promote efficiency and teamwork

Performance Expectations (KPIs)

• Order Dispatch Accuracy: 98-100%
• Dispatch Timeframe: Orders processed within 24 hours
• Customer Data Accuracy: 100% compliant and up to date
• Admin Task Delivery: All routine tasks completed within agreed schedules

Candidate Profile

• Exceptionally organised with strong attention to detail
• Confident communicator with a customer-first approach
• Comfortable using digital systems; experience with website updates is a plus
• Collaborative, proactive, and motivated to improve processes
• Interest in sports, music, or live events is desirable

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath.