Administrator

Logistics UK; Royal Tunbridge Wells; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major logistics organization in the UK seeks a Training Support Administrator to provide exceptional online support and manage course bookings. This role involves technical support for the Virtual Learning Environment and outstanding training administration, requiring strong administration skills, proficiency in Microsoft Office 365, and excellent communication abilities. Flexible working arrangements and a variety of employee benefits are offered.

Benefits

25 days of annual leave plus bank holidays

Health Cash Plan

Flexible and remote working arrangements

Various learning and development opportunities

Qualifications

• Strong administration skills and a keen eye for detail.
• Proficiency in Microsoft Office 365 (Excel, Word) and an interest in PowerPoint.
• Excellent communication skills, both written and verbal.

Responsibilities

• Be the go-to expert for our Virtual Learning Environment, moderating sessions and providing technical support.
• Respond to member enquiries and collaborate with colleagues.
• Manage course bookings and joining instructions through our Learning Management System.

Skills

Strong administration skills

Proficiency in Microsoft Office 365

Excellent communication skills

Ability to prioritize

Initiative and confidence to work independently

Job description

Are you passionate about delivering exceptional online support and creating seamless learning experiences? We are looking for an Administrator to play a key role in supporting our dynamic training team and ensuring our learners thrive.

Why Join Logistics UK?

We are looking for a detail oriented Training Support Administrator to deliver exceptional online support, manage course bookings and documentation, and ensure a seamless learning experience for our customers and colleagues.

Logistics UK, formerly the Freight Transport Association is one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea, and air industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.

An effective supply chain is vital to Keep Britain Trading, directly impacting over 7 million people employed in making, selling and moving the goods that affect everyone everywhere. With Brexit, technology and other disruptive forces driving changes in the way goods move across borders and through the supply chain, logistics has never been more important to UK PLC.

Key Responsibilities

• Be the go-to expert for our Virtual Learning Environment, moderating sessions and providing technical support to learners and tutors.
• Respond to member enquiries and collaborate with colleagues to deliver outstanding training administration and technical assistance.
• Manage course bookings and joining instructions through our Learning Management System (LMS).
• Prepare and process all training documentation, from pre-course materials to post-course feedback and results.
• Handle delegate registrations with external examination authorities where needed.
• Keep everything running smoothly by following quality systems and procedures.
• Support our training colleagues and management team while showcasing our core values: Excellence, Dynamism, Togetherness, Reputation.

Qualifications

• Strong administration skills and a keen eye for detail.
• Proficiency in Microsoft Office 365 (Excel, Word) and an interest in PowerPoint.
• Excellent communication skills, both written and verbal.
• Ability to prioritise, adapt, and thrive in a fast-paced environment.
• Initiative and confidence to work independently while being a great team player.

We value our employees and offer a wide range of benefits recognising that no two employees are the same – everyone has different preferences and needs that change over time.

• 25 days of annual leave plus bank holidays
• Christmas Working Arrangement for extra days off during the festive period
• Health Cash Plan for all employees and Private Medical Insurance for managers
• Employee Assistance Programme and Mental Health First Aiders
• Enhanced Family Leave policy
• Flexible and remote working arrangements
• Two paid days off per year for charity or volunteering work
• Various learning and development opportunities
• Range of pension schemes
• Award scheme to recognise outstanding employees
• Life Assurance Scheme for peace of mind