Administrator

CRA GROUP RECRUITMENT AND PAYROLL LTD; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local authority based in the United Kingdom is seeking a compliance support administrator to ensure effective operations. Responsibilities include booking appointments and assisting with compliance queries. Ideal candidates will have prior administrative experience and knowledge of compliance processes. This full-time role involves a 35-hour work week, and applicants must have GCSEs in English and Maths. The position is crucial for maintaining legal obligations and closes for applications on 26th November 2025.

Qualifications

• Previous experience in an administrative or compliance support role.
• Experience working with multiple IT systems and managing large data sets.
• Familiarity with housing compliance processes is desirable.

Responsibilities

• Book appointments and coordinate with residents, contractors, and stakeholders.
• Raise jobs across multiple systems and monitor progress.
• Assist with HHSRS and Decent Homes queries, arrange works.

Skills

Administrative Experience

Compliance Processes

Communication

Data Management

Education

GCSEs in English and Maths

Further education in Administration or Housing Compliance

Tools

Microsoft Windows Server

CRM Systems

Job description

Summary

2 months contract with a local authority. This role involves providing comprehensive administrative and support services to ensure the effective and efficient operation of the compliance team and department. It is crucial in helping Housing meet its legal and regulatory obligations by completing daily weekly and monthly tasks accurately and on time.

Responsibilities

• Book appointments and coordinate with residents, contractors and stakeholders.
• Raise jobs across multiple systems (e.g. MRI Proactis) and monitor progress.
• Provide meeting support: book rooms, send invites, prepare agendas, take minutes and maintain action trackers.
• Assist with HHSRS and Decent Homes queries, arrange works and ensure completion evidence is recorded.
• Monitor compliance inboxes and respond promptly with accurate information.
• Handle customer contact via phone, email and CRM systems professionally.
• Process incoming data and certification accurately and maintain compliance documentation.

Requirements

• Previous experience in an administrative or compliance support role.
• Experience working with multiple IT systems and managing large data sets.
• Familiarity with housing compliance processes (desirable).
• GCSEs (or equivalent) in English and Maths (essential).
• Further education or professional qualification in administration or housing compliance (desirable).

Additional Information

• Working hours : 35 hours per week
• Location : Building 800 Kent Science Park Sittingbourne Kent ME9 8GU United Kingdom

The role closes on 26th November 2025 apply ASAP.

Key Skills

Hadoop,Microsoft Windows Server,Windows,Apache,Linux,SAN,Shell Scripting,System Administration,Administrative Experience,Scripting,Oracle,Troubleshooting

Other Details

Employment Type : Full Time

Experience : years

Vacancy : 1