Administrator

Bupa; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading health insurance provider in Bristol is seeking a Financial Administrator. In this role, you will manage invoicing, liaise with local authorities, and safeguard resident funds. The ideal candidate has experience in financial administration, a friendly demeanor, and strong organizational skills. This position offers a full-time schedule, a supportive environment, and numerous benefits, including healthcare access and holiday pay.

Benefits

Healthcare access

Annual allowance for healthcare products

Early wage access

28 days holiday

Sick pay scheme

Free meal on every shift

Interest-free travel loan

Diverse pension plans

Parental leave schemes

Menopause support

Gym discounts

Qualifications

• Experience as a Financial Administrator with a focus on customer service.
• Ability to manage a varied workload while maintaining compassion for others.
• Strong interpersonal skills in face-to-face and phone interactions.

Responsibilities

• Manage invoicing, income processing, and debt management.
• Liaise with Local and Health Authorities for accurate information.
• Ensure documentation for admissions is correct and complete.
• Safeguard resident funds and reconcile transactions.
• Administer supplier payments and manage petty cash.
• Process employee information and payroll accurately.
• Provide clerical support to the Home Manager.
• Maintain organized filing systems and office supplies.

Skills

Customer service

Organizational skills

Attention to detail

Relationship building

Job description

Responsibilities

• Using bespoke software to raise invoices, process income including cash allocation, complete banking and take appropriate action in relation to debt management.
• Liaising with Local and Health Authorities to ensure appropriate information and payment is received.
• Ensuring correct and complete documentation including Terms and Conditions are provided and recorded for all admissions.
• Safeguarding monies on behalf of residents and funds raised by the home, recording and reconciling transactions to bank statements.
• Ensuring effective administration of purchasing and supplier payments, management of petty cash transactions and replenishment.
• Processing of employee related information and payroll to ensure staff information and payments are accurate and timely.
• Providing clerical support to the Home Manager, including letter writing, memos and local management reporting.
• Maintaining a well‑ordered filing system, stationary replenishment and personnel file management.

Profile

You’ve worked as a Financial Administrator before with experience in providing excellent customer service and you’ll have a friendly manner both face to face and over the phone. You’re approachable, organised, have an eye for detail and the ability to build strong relationships with our residents, their families and internal/external teams. You’re dedicated, efficient and can handle a varied workload, and importantly, your caring attitude underpins everything you do – to make a real difference to people’s lives.

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person‑centred care, supporting independence and honouring choice to help our residents live their best lives.

Benefits

• My Healthcare – Free access to 24/7 support, advice, and treatment for a variety of health‑related issues, including remote GP appointments, physiotherapy and mental health support.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350.
• Wagestream – Have early access to up to 40% of your earned wages within minutes.
• 28 days holiday.
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service – For every milestone at Bupa we will reward you with e‑cards, extra holidays and money.
• Free meal on every shift.
• Interest‑free annual travel loan to enable the purchase of public transport annual season tickets.
• We offer a range of Bupa pension plans – find out more on our career site.
• Parental leave – We have schemes for adoption, birth parents and co‑parents – find out more on our career site.
• Menopause Plan – Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK.

Employment Details

Your starter bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI.

Please note, this role is not at or above RQF Level 3 and is not included under the UK’s Points Based Immigration System for sponsorship by an employer.

Time Type: Full time.

About Bupa

Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.