Administrator

SeeMeHired; Blyth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading care service provider in Blyth is seeking a dedicated Administration Assistant to maintain financial records and provide essential administrative support to the Home Manager. This role involves preparing reports, managing attendance records, and ensuring compliance with company policies. Candidates must possess strong skills in Excel, Word, and Outlook and have a commitment to quality care. You will join a warm community focused on delivering exceptional care and support to our residents.

Benefits

Clear route for progression

Ongoing training and professional development

Supportive work environment

Qualifications

• Strong skills in Excel, Word, Outlook.
• Experience in handling data and reporting.
• Good written and oral communication.
• Professional presentation and confidentiality understanding.

Responsibilities

• Maintain financial records accurately in line with company policies.
• Prepare Management Information Reports as required.
• Support payroll processing and maintain attendance records.
• Provide administrative support to the Home Manager.

Skills

Excel

Word

Outlook

Interpersonal skills

Numerical skills

Communication skills

Education

NVQ or QCF qualification in business administration or similar

Job description

Responsibilities

• Maintain accurate and complete financial records of the Care Home in line with Company policies and procedures, using computer and manual systems.
• Prepare and issue regular Management Information Reports within the prescribed timescales assisting with producing reports and statistics.
• Ensure all banking is completed promptly.
• Process all receipts from Social Services/PCT's.
• Support the centralised sales, purchase ledger, finance, and payroll input systems.
• Use our internal system to raise purchase orders and ensure that our orders from suppliers are received and correct.
• Manage and maintain petty cash records accurately.
• Ensure payroll information is collated accurately and send it to the payroll department for processing.
• Maintain internal Time and Attendance software reflecting relevant changes promptly, including sickness/absence, change of personal details.
• Maintain complete files for Service Users (financial) and Employee (personnel) in line with the Company's policies and procedures.
• Undertake checks on PIN numbers, Visa expiry dates and DBS checks on the required renewal dates.
• Manage each resident's personal allowance.
• Provide administrative support to the Home Manager e.g. typing, filing, dealing with correspondence etc.
• Take minutes from staff meetings, resident meetings, and any other meeting reasonably requested of you by management, ensuring the minutes are an accurate reflection of the meeting, are organised in a sensible order, and are filed in the appropriate folder.
• Operate office equipment such as photocopier and computer as required.
• Maintain stationery supplies.
• Order and maintain records of employee's uniforms.
• Answer the telephone promptly and deal with enquiries in a helpful, courteous, and welcoming manner, being aware of the need to always maintain confidentiality regarding employees and residents.
• Ensure that the Home's filing system is maintained accurately and promptly.
• Keep on top of the home's archiving, ensuring records are regularly removed from folders, collated, labelled, and stored neatly according to the home's archiving system.
• Keep a tidy and organised office, making sure that paperwork is easily found, files are well maintained, paperwork is well presented, and the desk is tidy.
• Be the first point of contact for residents and visitors, offering a friendly, welcoming, and professional support.
• Show Visitors round the Care Home, in the absence of the Home Manager.
• Prepare and display information leaflets and posters, send out brochures etc, as and when required.
• Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Service User, colleague, self or another.
• Understand and ensure the implementation of the Care Home's Health and Safety policy, and Emergency and Fire procedures.
• Report to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment, or any potential hazard.
• Promote safe working practice in the Care Home.
• Ensure the security of the Care Home is maintained at all times.
• Adhere to all Company policies and procedures within the defined timescales.
• Ensure all equipment is clean and well maintained.
• Carry out any other tasks that may be reasonably assigned to you.
• This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Qualifications

• Able to demonstrate strong skills in Excel, Word, Outlook and to be able to learn other applications.
• Experience of working to deadlines, working alone and as part of a team.
• Experience in handling data, numbers, and reporting in detail.
• Good numerical and word processing skills.
• Evidence of good written and oral skills for communication and understanding.
• Effective interpersonal skills and working with others.
• Adaptability.
• Planning and Organisation.
• Positive and flexible attitude.
• The desire to make a difference.
• The ability to plan and prioritise workload.
• Professional presentation of self within the work place.
• Understanding of and commitment to equality of opportunity.
• Professional telephone manner.
• An appreciation of need for confidentiality.
• Satisfactory DBS check.
• Team Player.
• NVQ or QCF qualification in business administration or similar.
• Experience with HR administration, payroll and book keeping.
• Experience of administration work in a health care setting.
• Knowledge of the main issues facing older people.
• Knowledge of Care Home funding.
• Knowledge / experience of MS Word, MS Excel and MS Outlook.
• Good communication and organisational skills.
• Friendly, confident, well-presented and customer-focused.
• An appreciation of need for confidentiality.
• Demonstrate ability to confidently use Microsoft Excel, including creating and managing spreadsheets, applying formulas and functions.
• Previous experience of accounting computer packages.
• Previous experience of book-keeping / administration.
• Team player.
• Ability to work on own initiative, We're looking for people who are caring, compassionate, and ready to support older and vulnerable people with dignity and respect. If you have a positive, can-do attitude and want to be part of a team that truly values its staff and residents, then you've come to the right place.

Benefits

• A clear route for progression into senior and management roles.
• Ongoing training and professional development.
• A supportive environment that recognises your contribution.
• The chance to work in a well-maintained, high-quality home environment.
• You'll be working in our residents' home-and we never forget that. We maintain high standards of care, and in return, we support our teams to grow and thrive.

About Hill Care

At Hill Care, we believe a care home should be more than just a place to live-it should be a warm, welcoming community where residents feel safe, valued, and truly at home. Guided by our core values of Compassion, Aspiration, Respect, and Empowerment (C.A.R.E.), we provide exceptional care that puts people first. We provide high-quality residential, nursing, and dementia care that's tailored to the individual needs of each resident and their family.

Why Join Hill Care?

Choosing a care home is a significant decision-and so is choosing where you work. We understand the emotional impact that transition can have on families, and we're here to offer the expertise, reassurance and personal support they need. By joining our team, you'll become part of a group that genuinely puts people first. Whether it's residential, nursing, or dementia care, we focus on delivering the right support, at the right time, in the right way—and you'll be central to that mission. We're proud of the difference we make every day. If you're compassionate, dedicated, and ready to grow your career in a supportive environment, we'd love to welcome you to the Hill Care family. At Hill Care, your work has real meaning. Whether you're just starting out or looking to grow your career in care, you can make a difference—every single day.

Hill Care Family

At Hill Care, your work has real meaning. Whether you're just starting out or looking to grow your career in care, you can make a difference—every single day.