Administrative Specialist: Document Control & Data Insight

LRQA; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global assurance provider seeks an experienced individual for an administrative support role in Birmingham. This position involves managing document controls, handling customer complaints, and collaborating on new product developments. Ideal candidates should have substantial administrative experience, proficiency in Microsoft Office, and an understanding of management systems. Join our team to help shape a safer and sustainable future!

Qualifications

• Substantial experience in an administrative role ensuring smooth operations.
• Experience in dealing with complex technical information efficiently.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams).
• Understanding and practical application of management systems in business contexts.

Responsibilities

• Manage the document control system and escalate issues promptly.
• Log and analyze customer complaints and internal complaints data.
• Assist in new product development and introduction.
• Submit accurate management information for corporate reports.
• Organize meetings and provide necessary documentation.
• Interpret technical queries and escalate as needed.
• Undertake system audits as required.
• Provide additional administrative support as needed.

Skills

Substantial experience in administrative role

Experience in dealing with complex technical information

Competent in Microsoft Office suite

Understanding and experience of management systems

Knowledge of LR products and processes

Education

Relevant data analysis qualification

Job description

A leading global assurance provider seeks an experienced individual for an administrative support role in Birmingham. This position involves managing document controls, handling customer complaints, and collaborating on new product developments. Ideal candidates should have substantial administrative experience, proficiency in Microsoft Office, and an understanding of management systems. Join our team to help shape a safer and sustainable future!