Administrative Officer

Brook Street; Coventry; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency in Coventry is looking for an Admin Officer to support the Ministry of Justice. This role includes customer service, data management, and administrative tasks. Candidates must have basic DBS clearance and strong problem-solving skills. Office-based with a temporary contract until March 2026. This position is ideal for those seeking public sector experience.

Qualifications

• Basic DBS required for the role.
• Customer service skills and problem-solving abilities.

Responsibilities

• Provide customer service via telephone.
• Interact face to face with the public.
• Progress cases through the Court system.
• Input data onto the system and prepare papers.
• Manage email correspondence and general administration duties.

Job description

Admin Officer

Location: Coventry County Court, 140 Much Park Street, CV1 2SN

Office-based

Hourly rate: £13.25 per hour

Working days/hours: 37hrs per week, Monday - Friday 9am - 5pm

Contract: Temporary position until March 2026, may be extended pending performance and business needs.

Brook Street in partnership with Ministry of Justice offers an exciting opportunity to join their team as an Admin Officer. This role provides valuable exposure and experience working within the Public Sector.

Responsibilities

• Customer service via telephone
• Face to face interaction with the public
• Progress Cases through the Court/Tribunal system and provide support to other functions in HMCTS
• Problem solving – refer to problem solving hubs and comprehensive guidelines to support
• Inputting data onto the system
• Preparing papers
• Creating and updating records
• Email correspondence
• General administration duties

Clearance Level

Basic DBS required (to be applied for by Brook Street upon successful application).

Training

No annual leave during the training period.

Additional Clearance

If a candidate has spent 6 months or longer outside the UK in the last 5 years, an additional overseas police check is required at the candidate's expense.

Brook Street proudly supports the Armed Forces Covenant, guaranteeing interviews for veterans or spouses/partners of military personnel who meet all essential criteria. As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street offers a guaranteed interview with a PSR Sourcer for eligible candidates.